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StorageGRID reporting insufficient storage (STGLOW)

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Applies to

NetApp StorageGRID

Issue

  • StorageGRID reports a STGLOW AutoSupport incident and has a capacity issue with one or more StorageGRID nodes.
  • If AutoSupport is enabled, an automatic case may be opened with subject STGLOW:StorageGRID Notification  (INSUFFICIENT_STORAGE) ERROR
    • Starting in 11.8, the following subject lines are reported instead:
    • StorageGRID Notification from xxxx (STORAGE_LOW_OBJECT_DATA_STORAGE) ERROR    
    • StorageGRID Notification from xxxx (STORAGE_LOW_AUDIT_LOG_CAPACITY) ERROR    
    • StorageGRID Notification from xxxx (STORAGE_LOW_METRICS_DISK_CAPACITY) ERROR    
    • StorageGRID Notification from xxxx (STORAGE_LOW_ROOT_DISK_CAPACITY) ERROR    
    • StorageGRID Notification from xxxx (STORAGE_LOW_SYSTEM_DATA_CAPACITY) ERROR   
  • StorageGRID "Low Object Storage" alert does not automatically generate a support case. Instead, an email notification is sent to the default system contact who then will have the option to automatically open a support case using the support site case dashboard within a 24 hours period.

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