Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 6 results
    • https://kb.netapp.com/hybrid/StorageGRID/Protocols/How_to_perform_a_Samba_patching_procedure__for_StorageGRID_and_StorageGRID_Webscale_with_SLES_11_SP2_or_SP3_operating_system
      Applies to StorageGRID 9.0 Description This article explains how to perform a Samba patching procedure for StorageGRID and StorageGRID Webscale with SLES 11 SP2 or SP3 operating system.
    • https://kb.netapp.com/hybrid/StorageGRID/Maintenance/How_to_shut_down_and_start_a_StorageGRID_environment_on_version_9_and_before
      The following procedure describes the correct method to shut down and restart an entire grid. Deviation from this procedure can result in certain services entering an error state upon restart and subs...The following procedure describes the correct method to shut down and restart an entire grid. Deviation from this procedure can result in certain services entering an error state upon restart and subsequently extending the necessary downtime. A scheduled facility maintenance (where the power and networking are being taken offline) Corrective action for extreme NTP drift issues (This is required when the entire grid is fly-wheeling, that is, it has lost lock to the external time source)
    • https://kb.netapp.com/hybrid/StorageGRID/Services/How_to_manually_rotate_the_logs_in_StorageGRID
      The common location for the StorageGRID server debug logs is the /var/local/log/directory. The most recent log messages are placed in the bycast.log file, while the older log messages are periodically...The common location for the StorageGRID server debug logs is the /var/local/log/directory. The most recent log messages are placed in the bycast.log file, while the older log messages are periodically rotated to the bycast.log.n file. Note: This log format covers all the grid software, with the exception of the following: On checking the output of the du -hx --max-depth=1 command, the logs had stopped rotating correctly.
    • https://kb.netapp.com/hybrid/StorageGRID/Alerts/How_to_investigate_StorageGRID_Lost_Object_alarms
      StorageGRID lost objects (LSTOBJ) - StorageGRID 11.4 and above report Object Lost Alert. StorageGRID 11.3 reports LOST (Lost Objects alarm).StorageGRID system fails to retrieve a copy.
    • https://kb.netapp.com/hybrid/StorageGRID/Alerts/StorageGRID_reporting_insufficient_storage
      StorageGRID reports a STGLOW AutoSupport incident and has a capacity issue with one or more StorageGRID nodes. StorageGRID Notification from xxxx (STORAGE_LOW_OBJECT_DATA_STORAGE) ERROR StorageGRID "L...StorageGRID reports a STGLOW AutoSupport incident and has a capacity issue with one or more StorageGRID nodes. StorageGRID Notification from xxxx (STORAGE_LOW_OBJECT_DATA_STORAGE) ERROR StorageGRID "Low Object Storage" alert does not automatically generate a support case. Instead, an email notification is sent to the default system contact who then will have the option to automatically open a support case using the support site case dashboard within a 24 hours period.
    • https://kb.netapp.com/hybrid/StorageGRID/Protocols/Best_practices_for_selecting_an_external_NTP_time_source
      Timing is so important to the StorageGRID functionality that the NTP service is a dependency for all other grid services; the servermanager will not bring any other services online if NTP does not sta...Timing is so important to the StorageGRID functionality that the NTP service is a dependency for all other grid services; the servermanager will not bring any other services online if NTP does not start successfully. If a sufficient number of Control Nodes deviate from the external time sources, the entire grid might begin to drift away from the external time sources.