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StorageGRID Appliance DAS drive fault detected - AutoSupport Message

  1. Last updated
    Jan 30, 2023
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Category:
storagegrid
Specialty:
sgrid
Last Updated:
1/30/2023, 11:11:22 PM

Applies to

  • NetApp StorageGRID
  • Software release 11.7

Event Summary

StorageGRID Grid Manager reports the following alert: Appliance DAS drive fault detected – A problem was detected with a direct-attached storage (DAS) drive in the appliance.

Validate

Login to the StorageGRID Grid Manager, and confirm the "Appliance DAS drive fault detected" is present under Alerts section. 

Resolution

  1. Ensure the drive is correctly installed and connected. Refer to the installation instructions for your appliance.
  2. If necessary, replace the drive. Please engage NetApp Technical Support for further assistance.
    1. See SG100 and SG1000 appliances for hardware replacement steps.

Additional Information

Please refer to the appropriate hardware procedure guide for your appliance:

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.