Skip to main content
NetApp Knowledge Base

StorageGRID Appliance compute controller power supply has a problem - AutoSupport Message

  1. Last updated
  2. Save as PDF
Views:
221
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID
  • Software release 11.7

Event Summary

  • StorageGRID Grid Manager reports one of the below alerts for compute controller power supply:
    • Appliance compute controller power supply A has a problem
    • Appliance compute controller power supply B has a problem

Validate

Login to the StorageGRID Grid Manager, and confirm the "Appliance compute controller power supply % has a problem" is present under Alerts section. 

Resolution

  • This alert might indicate that a power supply has failed or that it has a problem providing power. 
  • Check the hardware components for errors, and follow the recommended actions:
    • If you have an SG100, SG1000, or SG6000, use the BMC.
    • If you have an SG5600 or SG5700, use SANtricity System Manager.
    • If necessary, replace the component. Please engage NetApp Technical Support for further assistance.

Additional Information

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.