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    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_MySQL_service_does_not_start_due_to_MySQL_redo_log_corruption
      Applies to ActiveIQ Unified Manager Windows Server Issue When attempting to start MySQL, the following error is seen: "Failed to start MySQL service. Setup will terminate now!!!"
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Cannot_create_email_notification_because_Unified_Manager_complains_about_script_upload_plugin_disabled
      Applies to Active IQ Unified Manager (AIQUM) 9.7 and above OVA and RHEL Issue When creating e-mail notifications AIQUM displays Script upload plugin disabled
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/How_to_disable_the_general_log_file_of_MySQL_on_Windows
      Applies to Active IQ Unified Manager 9.x ( AIQUM ) Microsoft Windows MySQL Description How to disable the general log of MySQL as the data drive is growing.
    • https://kb.netapp.com/on-prem/ontap/da/SAN/SAN-KBs/Unified_Manager_No_Active_Paths_To_Access_LUN_alert
      Applies to OnCommand Unified Manager ActiveIQ Unified Manager iSCSI Issue Unified Manager triggers an alert for "No Active Paths To Access LUN." The description of the alert may also include the follo...Applies to OnCommand Unified Manager ActiveIQ Unified Manager iSCSI Issue Unified Manager triggers an alert for "No Active Paths To Access LUN." The description of the alert may also include the following: The Network Interfaces belonging to the port set <portset name> that are used to access the LUN (mapped to initiator group <igroup name>) hosted on Storage Virtual Machine <vserver name> are down.
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/How_to_split_an_Active_IQ_Unified_Manager_instance_for_horizontal_scaling
      Applies to Active IQ Unified Manager 9.6+ OnCommand Unified Manager 7.2 - 9.5 Description This article describes the procedure to split an Active IQ Unified Manager (UM) instance for horizontal scalin...Applies to Active IQ Unified Manager 9.6+ OnCommand Unified Manager 7.2 - 9.5 Description This article describes the procedure to split an Active IQ Unified Manager (UM) instance for horizontal scaling
    • https://kb.netapp.com/Cloud/Azure_NetApp_Files/OCUM_with_error__Unexpected_HTTP_response_code_received_for_storage_bridge_get_iter
      Monitoring failed for cluster <cluster_name>. Reason: An internal error has occurred during MetroCluster component fresh. 2020-04-09 00:19:00,028 ERROR [oncommand] [reconcile-1] [<clustre_name>] [c.n....Monitoring failed for cluster <cluster_name>. Reason: An internal error has occurred during MetroCluster component fresh. 2020-04-09 00:19:00,028 ERROR [oncommand] [reconcile-1] [<clustre_name>] [c.n.dfm.collector.OcieJmsListener] Error during MetroCluster component monitoring : MetroCluster component monitoring failed. Zapi execution failed Unexpected HTTP response code received for storage-bridge-get-iter from <cluster_name>: 502
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_upgrade_failed_Failed_to_start_MySQL_Service_Setup_will_terminate_now
      Applies to Active IQ unified manager 9.7 windows installation Issue When upgrading Active IQ unified manager 9.6 to 9.7, we have seen the mysql get upgraded from 5.7 to 8.0.17 and run into an error me...Applies to Active IQ unified manager 9.7 windows installation Issue When upgrading Active IQ unified manager 9.6 to 9.7, we have seen the mysql get upgraded from 5.7 to 8.0.17 and run into an error mention below "Failed to start MySQL service. Setup will terminate now!!!"
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/AIQUM_SAML_authentication_resolution_guide
      This KB article provides information on troubleshooting SAML authentication issues for Active IQ Unified Manager Understanding the SAML authentication workflow in AIQUM Prerequisites for enabling SAML...This KB article provides information on troubleshooting SAML authentication issues for Active IQ Unified Manager Understanding the SAML authentication workflow in AIQUM Prerequisites for enabling SAML authentication in AIQUM How to disable SAML authentication in AIQUM Logs related to SAML authentication in AIQUM SAML authentication is failing due to AIQUM server/ssl certificate expired Active IQ Unified Manager did not identify the user that was authenticated with SAML configuration setup
    • https://kb.netapp.com/Cloud/Azure_NetApp_Files/MC_monitoring_failed_in_ActiveIQ_UM_with_Reason_An_internal_error_has_occurred_during_MC_component
      Event created with title 'Event: Cluster Monitoring Failed' and Trigger Condition: 'Monitoring failed for cluster <MetroCluster-CLUSTER>. Reason: An internal error has occurred during MetroCluster com...Event created with title 'Event: Cluster Monitoring Failed' and Trigger Condition: 'Monitoring failed for cluster <MetroCluster-CLUSTER>. Reason: An internal error has occurred during MetroCluster component refresh. ERROR [oncommand] [reconcile-2] [QSCPS040(incremental@00:22:34.950)] [c.n.dfm.collector.OcieJmsListener] Error during MetroCluster component monitoring : MetroCluster component monitoring failed.
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_login_fails_because_the_Unified_Manager_security_certificate_is_regenerated
      Applies to ActiveIQ Unified Manager (UM) OnCommand Unified Manager (UM) SAML authentication Issue HTTP 500 error reported when accessing the cluster after the UM certificate was changed Response recei...Applies to ActiveIQ Unified Manager (UM) OnCommand Unified Manager (UM) SAML authentication Issue HTTP 500 error reported when accessing the cluster after the UM certificate was changed Response received with HTTP status code 500
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_upgrade_fails_waiting_for_services_to_start
      Applies to Active IQ Unified Manager (AIQUM) 9.7 Red Hat Enterprise Linux VMware OVA Issue Active IQ Unified Manager upgrade fails with a timeout error. Checking the process list shows Java processes ...Applies to Active IQ Unified Manager (AIQUM) 9.7 Red Hat Enterprise Linux VMware OVA Issue Active IQ Unified Manager upgrade fails with a timeout error. Checking the process list shows Java processes even though the ocie and ocieau services are stopped.