Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 60 results
    • Can NetApp Active IQ Unified Manager manage/monitor SolidFire/HCI clusters?
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Can__NetApp_Active_IQ_Unified_Manager_manage_monitor_SolidFire_HCI_clusters
      Applies to NetApp Element Software Answer No, only NetApp SolidFire Active IQ can be used with SolidFire/HCI clusters Additional Information
    • Error Importing SSL certificate : Not an X.509 Certificate
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Error_Importing_SSL_certificate___Not_an_X_509_Certificate
      Applies to Active IQ Unified Manager 9.6 ( AIQUM ) Active IQ Unified Manager 9.7 ( AIQUM ) OnComamnd WorkFlow Automation 4.2 ( WFA ) OnComamnd WorkFlow Automation 5.0 ( WFA ) Issue Upon importing new ...Applies to Active IQ Unified Manager 9.6 ( AIQUM ) Active IQ Unified Manager 9.7 ( AIQUM ) OnComamnd WorkFlow Automation 4.2 ( WFA ) OnComamnd WorkFlow Automation 5.0 ( WFA ) Issue Upon importing new certificate generated from customer certificate authority, following the steps in the product documentation ( https://docs.netapp.com/wfa-50/index...D4991490E.html ), receiving error message that the certificate is not in x509 format, even though it is.
    • VMware Tools upgrade or install fails after upgrading Active IQ Unified Manager
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/VMware_Tools_upgrade_or_install_fails_after_upgrading_Active_IQ_Unified_Manager
      OnCommand Unified Manager 9.4 ( OCUM ) OnCommand Unified Manager 9.5 ( OCUM ) Active IQ Unified Manager 9.6 ( AIQUM ) Active IQ Unified Manager 9.7 ( AIQUM ) After successful upgrade of Unified Manage...OnCommand Unified Manager 9.4 ( OCUM ) OnCommand Unified Manager 9.5 ( OCUM ) Active IQ Unified Manager 9.6 ( AIQUM ) Active IQ Unified Manager 9.7 ( AIQUM ) After successful upgrade of Unified Manager OVA, the follow-up update of VMware tools will be required. For example OnCommand Unified Manager 9.5 Installation Guide. "Failed to upgrade VMware Tools for OnCommandUnifiedManager: The required VMware Tools ISO image does not exist or is inaccessible."
    • Active IQ Unified Manager upgrade fails waiting for services to start
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_upgrade_fails_waiting_for_services_to_start
      Applies to Active IQ Unified Manager (AIQUM) 9.7 Red Hat Enterprise Linux VMware OVA Issue Active IQ Unified Manager upgrade fails with a timeout error. Checking the process list shows Java processes ...Applies to Active IQ Unified Manager (AIQUM) 9.7 Red Hat Enterprise Linux VMware OVA Issue Active IQ Unified Manager upgrade fails with a timeout error. Checking the process list shows Java processes even though the ocie and ocieau services are stopped.
    • Active IQ Unified Manager upgrade failed "Failed to start MySQL Service Setup will terminate now!"
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_upgrade_failed_Failed_to_start_MySQL_Service_Setup_will_terminate_now
      Applies to Active IQ unified manager 9.7 windows installation Issue When upgrading Active IQ unified manager 9.6 to 9.7, we have seen the mysql get upgraded from 5.7 to 8.0.17 and run into an error me...Applies to Active IQ unified manager 9.7 windows installation Issue When upgrading Active IQ unified manager 9.6 to 9.7, we have seen the mysql get upgraded from 5.7 to 8.0.17 and run into an error mention below "Failed to start MySQL service. Setup will terminate now!!!"
    • ActiveIQ Unified Manager install problems after failed install on RHEL
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/ActiveIQ_Unified_Manager_install_problems_after_failed_install_on_RHEL
      Applies to Active IQ Unified Manager 9.7P1 RedHat Linux Enterprise Server 7.8 (RHEL 7.8) Issue Installation completes with error and ActiveIQ Unified Manager does not work. Failed to start Active IQ M...Applies to Active IQ Unified Manager 9.7P1 RedHat Linux Enterprise Server 7.8 (RHEL 7.8) Issue Installation completes with error and ActiveIQ Unified Manager does not work. Failed to start Active IQ Management Server services. warning: %post(netapp-um-9.7-2006081700.x86_64) scriptlet failed, exit status 255 Non-fatal POSTIN scriptlet failure in rpm package netapp-um-9.7-2006081700.x86_64
    • How to properly stop/start Unified Manager services in RHEL/CentOS/OVA
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/How_to_properly_stop_start_Unified_Manager_services_in_RHEL_CentOS_OVA
      Applies to OnCommand Unified Manager (RHEL/CentOS/OVA) Active IQ Unified Manager (RHEL/CentOS/OVA) Description This article explains how to stop/start the services on OnCommand Unified Manager/Active ...Applies to OnCommand Unified Manager (RHEL/CentOS/OVA) Active IQ Unified Manager (RHEL/CentOS/OVA) Description This article explains how to stop/start the services on OnCommand Unified Manager/Active IQ Unified Manager (RHEL/CentOS/OVA).
    • Unable to restore files in an OCUM. Repetitive error seen "Too many snapshots are in progress."
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Unable_to_restore_files_in_an_OCUM_Repetitive_error_seen_Too_many_snapshots_are_in_progress
      Applies to Oncommand Unified Manager (OCUM) 6.x - 7.2 Issue Unable to restore the directories/files in an OCUM. Repetitive error seen "Too many snapshots are in progress."
    • Cluster monitoring doesn't work in OCUM after applying firewall rule in ONTAP
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Cluster_monitoring_doesn_t_work_in_OCUM_after_applying_firewall_rule_in_ONTAP
      2020-07-27 12:13:05,080 ERROR [admin] [job-327] [refresh(cluster=clustername)|forceAcquisition] [com.netapp.dfm.job.JobEngine] Error executing job 4f93c562a2fc8c90:5f9303c:173774a6c44:-4d3a task 4f93c...2020-07-27 12:13:05,080 ERROR [admin] [job-327] [refresh(cluster=clustername)|forceAcquisition] [com.netapp.dfm.job.JobEngine] Error executing job 4f93c562a2fc8c90:5f9303c:173774a6c44:-4d3a task 4f93c562a2fc8c90:5f9303c:173774a6c44:-4d3c: Errors reported on acquisition with start time 12:13:04.798: [[Device name IP or FQDN]: Failed to connect to the cluster.]
    • "node resources overutilized" Active IQ Unified Manager alert is received
      https://kb.netapp.com/Legacy/OnCommand_Suite/node_resources_overutilized_Active_IQ_Unified_Manager_alert_is_received
      Active IQ Unified Manager (AIQUM) Active IQ Unified Manager "node resources overutilized" alert is received. Subject: Alert from OnCommand Unified Manager: Node Resources Over-utilized Warning Thresho...Active IQ Unified Manager (AIQUM) Active IQ Unified Manager "node resources overutilized" alert is received. Subject: Alert from OnCommand Unified Manager: Node Resources Over-utilized Warning Threshold Breached (State: New) Risk - Node Resources Over-utilized Warning Threshold Breached Impact Area - Performance Severity - Warning State - New Source - Node01 Trigger Condition - Perf.
    • Active IQ Unified Manager services don't start after upgrade because of corrupted files
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_services_don_t_start_after_upgrade_because_of_corrupted_files
      Applies to Active IQ Unified Manager 9.7 (AIQUM) When upgrading from Unified Manager 9.5 to Unified Manager 9.7 Issue Active IQ Unified Manager server services don't start. Deployment files are in the...Applies to Active IQ Unified Manager 9.7 (AIQUM) When upgrading from Unified Manager 9.5 to Unified Manager 9.7 Issue Active IQ Unified Manager server services don't start. Deployment files are in the deployed state. The server.log, server_mega.log and ocumserver.log files are not updated.