Skip to main content
NetApp Knowledge Base

ActiveIQ Unified Manager upgrade fails with jboss permission errors

  1. Last updated
  2. Save as PDF
Views:
999
Visibility:
Public
Votes:
1
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • ActiveIQ Unified Manager(UM) 9.6+
  • Windows platform
  • JBoss password was previously reset
  • Took a UM backup and restored it when UM is lower than 9.12

Issue

  • Unable to login to AIQUM after upgrade with Error 404
  • Upgrade doesn't complete after showing Starting UM Services. This may take couple of minutes. Please wait...
  • server.log:

2022-06-29 06:08:48,363 WARN  [org.jboss.jca.core.connectionmanager.pool.strategy.PoolBySubject] (pool-14-thread-1) IJ000604: Throwable while attempting to get a new connection: null: javax.resource.ResourceException: IJ031084: Unable to create connection

..

Caused by: java.sql.SQLInvalidAuthorizationSpecException: Could not connect to address=(host=localhost)(port=3306)(type=master) : (conn=4269) Access denied for user 'jboss'@'localhost' (using password: YES)
Current charset is windows-1252. If password has been set using other charset, consider using option 'passwordCharacterEncoding'

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.