Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 108 results
    • Is it possible to have "+" sign in the username or password for AIQUM
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Is_it_possible_to_have_sign_in_the_username_or_password_for_AIQUM
      Applies to AIQUM (ActiveIQ Unified Manager) 9.7, 9.7 P1 Answer Yes, "+" sign is supported for AIQUM password When logging in to Active IQ Unified Manager 9.7 web UI, the authentication might fail if t...Applies to AIQUM (ActiveIQ Unified Manager) 9.7, 9.7 P1 Answer Yes, "+" sign is supported for AIQUM password When logging in to Active IQ Unified Manager 9.7 web UI, the authentication might fail if the user password includes '+' as a special character This issue affects all user types (local users and remote Active Directory users) A known issue is present in only in AIQUM 9.7 and 9.7 P1 Additional Information
    • Unified Manager install fails due to running AntiVirus
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Unified_Manager_install_fails_due_to_running_AntiVirus
      Applies to OnCommand Unified Manager (UM) 9.5 and below Active IQ Unified Manager (UM) 9.6 + Antivirus software (AV) Issue UM installation/upgrade fails. Even if shown successful, the web UI cannot be...Applies to OnCommand Unified Manager (UM) 9.5 and below Active IQ Unified Manager (UM) 9.6 + Antivirus software (AV) Issue UM installation/upgrade fails. Even if shown successful, the web UI cannot be accessed after install.
    • How to migrate and restore a MYSQL backup file onto a Unified Manager 9.9 (or newer) Virtual Machine Server
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/How_to_migrate_and_restore_a_MYSQL_backup_file_onto_a_AIQUM_9-9_or_newer_OVA
      Applies to Active IQ Unified Manager (AIQUM) 9.9 installed as an Open Virtual Appliance (OVA) or on a Linux host It is not possible to restore a MYSQL database dump from a Windows instance of Unified ...Applies to Active IQ Unified Manager (AIQUM) 9.9 installed as an Open Virtual Appliance (OVA) or on a Linux host It is not possible to restore a MYSQL database dump from a Windows instance of Unified Manager, onto a Virtual Machine (or linux) instance of Unified Manager Description Perform a database backup restore to an existing or new Unified Manager instance. The restore should be performed from the Unified Manager Maintenance Console.
    • OnCommand Insight/ Unified Manager doesn't show performance data for VMware vCenter/ ESXi
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/OnCommand_Insight___Unified_Manager_doesnt_show_performance
      No performance data is collected and displayed for VMware vCenter / ESXi hosts in OCI or ActiveIQ Unified Manager on the Vmware page. Enable the performance counter in vCenter to view the performance ...No performance data is collected and displayed for VMware vCenter / ESXi hosts in OCI or ActiveIQ Unified Manager on the Vmware page. Enable the performance counter in vCenter to view the performance metrics of the VM. " 2021-09-24 00:02:03,896 WARN [common-pool-16480] c.o.s.a.d.v.VCOCIEPerformancePackage (VCOCIEPerformancePackage.java:159 ) - [Vcenter IP Here] Performance data cannot be collected as the statistics level for the vCenter server must be set to 3 or above.
    • Cannot create email notification because Unified Manager complains about script upload plugin disabled
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Cannot_create_email_notification_because_Unified_Manager_complains_about_script_upload_plugin_disabled
      Applies to Active IQ Unified Manager (AIQUM) 9.7 and above OVA and RHEL Issue When creating e-mail notifications AIQUM displays Script upload plugin disabled
    • Active IQ Unified Manager alerts on 'Aggregate Nearly Overcommitted' and 'Aggregate Overcommitted'
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_alerts_on_Aggregate_Nearly_Overcommitted_and_Aggregate_Overcommitted
      Applies to Active IQ Unified Manager 9.6+ OnCommand Unified Manager 6.x+ Issue Events similar to the following are displayed: Example: Risk - Aggregate OvercommittedTrigger Condition - The overcommitt...Applies to Active IQ Unified Manager 9.6+ OnCommand Unified Manager 6.x+ Issue Events similar to the following are displayed: Example: Risk - Aggregate OvercommittedTrigger Condition - The overcommitted threshold set at 100% is breached. 101.77 TB (628.91%) of 16.18 TB is committed. 1.96 TB (12.10%) is used.
    • Active IQ Unified Manager shows the incorrect "Last Successful Update" date for volume relationships
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_shows_the_incorrect_Last_Successful_Update_date_for_volume_relationships
      Applies to Active IQ Unified Manager (AIQUM) 9.x Issue In the example below, Active IQ Unified Manager (AIQUM) shows that the last successful update for volume relationships was back on November 21st....Applies to Active IQ Unified Manager (AIQUM) 9.x Issue In the example below, Active IQ Unified Manager (AIQUM) shows that the last successful update for volume relationships was back on November 21st. However, the CLI and ONTAP System Manager (OSM) show that snapshots are being pulled per the scheduled policies.
    • Unified Manager cluster discovery timed out after 2 hours
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Unified_Manager_cluster_discovery_timed_out_after_2_hours
      2021-04-30 11:21:57,499 ERROR [umadmin] [job-768] [clusterAcquisition(cluster=<cluster_name>)|refresh.wait.storageObject(<cluster_name>)] [com.netapp.dfm.job.JobEngine] Error executing job 65be23da10a...2021-04-30 11:21:57,499 ERROR [umadmin] [job-768] [clusterAcquisition(cluster=<cluster_name>)|refresh.wait.storageObject(<cluster_name>)] [com.netapp.dfm.job.JobEngine] Error executing job 65be23da10a623de:-3a52adc5:17920a0ba9d:-5a58 task 65be23da10a623de:-3a52adc5:17920a0ba9d:-5a5d: Monitoring refresh job ID 65be23da10a623de:-3a52adc5:17920a0ba9d:-5a4d for object '<cluster_name>' completed unsuccessfully (Status: FAILED).
    • Active IQ Unified Manager fails to update performance poll interval when using the "um option set" command
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_fails_to_update_performance_poll_interval_when_using_the_um_option_set_command
      Applies to OnCommand Unified Manager 7.3 ( OCUM ) OnCommand Unified Manager 9.4 ( OCUM ) OnCommand Unified Manager 9.5 ( OCUM ) Active IQ Unified Manager 9.6 ( AIQUM ) Active IQ Unified Manager 9.7 ( ...Applies to OnCommand Unified Manager 7.3 ( OCUM ) OnCommand Unified Manager 9.4 ( OCUM ) OnCommand Unified Manager 9.5 ( OCUM ) Active IQ Unified Manager 9.6 ( AIQUM ) Active IQ Unified Manager 9.7 ( AIQUM ) Issue Active IQ Unified Manager "performance polling" interval fails to update in the Unified Manager (UM) database when the performance polling interval is changed using the UM options command "um option set".
    • Active IQ Unified Manager not loading due to its certificate expired
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_not_loading_due_to_its_certificate_expired
      Applies to Active IQ Unified Manager (AIQUM) OVA Issue The server certificate expired and there's no access to the GUI for the user to renew the certificate from General - HTTPS Certificate - Regenera...Applies to Active IQ Unified Manager (AIQUM) OVA Issue The server certificate expired and there's no access to the GUI for the user to renew the certificate from General - HTTPS Certificate - Regenerate Certificate.
    • Can I use AnyCast DNS on Active IQ Unified Manager?
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Can_I_use_Anycast_DNS_on_Active_IQ_Unified_Manager
      Applies to Active AIQUM Unified Manager (AIQUM) 9.x Yes, AnyCast can be used as long as the DNS resolves to the correct IP addresses. Configuring the AIQUM network settings in IPv6 is not supported. D...Applies to Active AIQUM Unified Manager (AIQUM) 9.x Yes, AnyCast can be used as long as the DNS resolves to the correct IP addresses. Configuring the AIQUM network settings in IPv6 is not supported. Doc: Active IQ Unified Manager does not work in a pure IPv6 environment When adding clusters to AIQUM you may use either IPv4 or IPv6 addresses. The hostname of the cluster has to be resolved to the IP of the cluster management LIF. Doc: Requirements for host connectivity