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    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Is_it_possible_to_have_sign_in_the_username_or_password_for_AIQUM
      Applies to AIQUM (ActiveIQ Unified Manager) 9.7, 9.7 P1 Answer Yes, "+" sign is supported for AIQUM password When logging in to Active IQ Unified Manager 9.7 web UI, the authentication might fail if t...Applies to AIQUM (ActiveIQ Unified Manager) 9.7, 9.7 P1 Answer Yes, "+" sign is supported for AIQUM password When logging in to Active IQ Unified Manager 9.7 web UI, the authentication might fail if the user password includes '+' as a special character This issue affects all user types (local users and remote Active Directory users) A known issue is present in only in AIQUM 9.7 and 9.7 P1 Additional Information
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Cannot_create_email_notification_because_Unified_Manager_complains_about_script_upload_plugin_disabled
      Applies to Active IQ Unified Manager (AIQUM) 9.7 and above OVA and RHEL Issue When creating e-mail notifications AIQUM displays Script upload plugin disabled
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_shows_the_incorrect_Last_Successful_Update_date_for_volume_relationships
      Applies to Active IQ Unified Manager (AIQUM) 9.x Issue In the example below, Active IQ Unified Manager (AIQUM) shows that the last successful update for volume relationships was back on November 21st....Applies to Active IQ Unified Manager (AIQUM) 9.x Issue In the example below, Active IQ Unified Manager (AIQUM) shows that the last successful update for volume relationships was back on November 21st. However, the CLI and ONTAP System Manager (OSM) show that snapshots are being pulled per the scheduled policies.
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_fails_to_update_performance_poll_interval_when_using_the_um_option_set_command
      Applies to OnCommand Unified Manager 7.3 ( OCUM ) OnCommand Unified Manager 9.4 ( OCUM ) OnCommand Unified Manager 9.5 ( OCUM ) Active IQ Unified Manager 9.6 ( AIQUM ) Active IQ Unified Manager 9.7 ( ...Applies to OnCommand Unified Manager 7.3 ( OCUM ) OnCommand Unified Manager 9.4 ( OCUM ) OnCommand Unified Manager 9.5 ( OCUM ) Active IQ Unified Manager 9.6 ( AIQUM ) Active IQ Unified Manager 9.7 ( AIQUM ) Issue Active IQ Unified Manager "performance polling" interval fails to update in the Unified Manager (UM) database when the performance polling interval is changed using the UM options command "um option set".
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_not_loading_due_to_its_certificate_expired
      Applies to Active IQ Unified Manager (AIQUM) OVA Issue The server certificate expired and there's no access to the GUI for the user to renew the certificate from General - HTTPS Certificate - Regenera...Applies to Active IQ Unified Manager (AIQUM) OVA Issue The server certificate expired and there's no access to the GUI for the user to renew the certificate from General - HTTPS Certificate - Regenerate Certificate.
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Can_I_use_Anycast_DNS_on_Active_IQ_Unified_Manager
      Applies to Active AIQUM Unified Manager (AIQUM) 9.x Yes, AnyCast can be used as long as the DNS resolves to the correct IP addresses. Configuring the AIQUM network settings in IPv6 is not supported. D...Applies to Active AIQUM Unified Manager (AIQUM) 9.x Yes, AnyCast can be used as long as the DNS resolves to the correct IP addresses. Configuring the AIQUM network settings in IPv6 is not supported. Doc: Active IQ Unified Manager does not work in a pure IPv6 environment When adding clusters to AIQUM you may use either IPv4 or IPv6 addresses. The hostname of the cluster has to be resolved to the IP of the cluster management LIF. Doc: Requirements for host connectivity
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Unified_Manager_raises_warning_about_no_network_interface_for_NFS
      Applies to Active IQ Unified Manager 9.7 ONTAP 9 Issue Active IQ Unified Manager raises the following warning even though NFS is not included in allowed protocols of storage virtual machine (SVM). Eng...Applies to Active IQ Unified Manager 9.7 ONTAP 9 Issue Active IQ Unified Manager raises the following warning even though NFS is not included in allowed protocols of storage virtual machine (SVM). English: All the Network Interfaces serving NFS shares for the Storage Virtual Machine are either down or not configured. Japanese: Storage Virtual Machine の NFS 共有を提供するネットワーク インターフェイスがすべて停止しているか設定されていません。 Example:
    • https://kb.netapp.com/Cloud/Azure_NetApp_Files/OCUM_with_error__Unexpected_HTTP_response_code_received_for_storage_bridge_get_iter
      Monitoring failed for cluster <cluster_name>. Reason: An internal error has occurred during MetroCluster component fresh. 2020-04-09 00:19:00,028 ERROR [oncommand] [reconcile-1] [<clustre_name>] [c.n....Monitoring failed for cluster <cluster_name>. Reason: An internal error has occurred during MetroCluster component fresh. 2020-04-09 00:19:00,028 ERROR [oncommand] [reconcile-1] [<clustre_name>] [c.n.dfm.collector.OcieJmsListener] Error during MetroCluster component monitoring : MetroCluster component monitoring failed. Zapi execution failed Unexpected HTTP response code received for storage-bridge-get-iter from <cluster_name>: 502
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/How_to_reserve_resources_for_Unified_Manager_in_vSphere
      Applies to Active IQ Unified Manager (AIQUM) vSphere Description Using this process it is guaranteed that resources are reserved for the specific virtual machine
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_upgrade_failed_Failed_to_start_MySQL_Service_Setup_will_terminate_now
      Applies to Active IQ unified manager 9.7 windows installation Issue When upgrading Active IQ unified manager 9.6 to 9.7, we have seen the mysql get upgraded from 5.7 to 8.0.17 and run into an error me...Applies to Active IQ unified manager 9.7 windows installation Issue When upgrading Active IQ unified manager 9.6 to 9.7, we have seen the mysql get upgraded from 5.7 to 8.0.17 and run into an error mention below "Failed to start MySQL service. Setup will terminate now!!!"
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Unified_Manager_does_not_collect_the_last_15_days_of_performance_data_after_install_or_upgrade
      Active IQ Unified Manager 9.6 and later OnCommand Unified Manager 7.2 and later Restarted Unified Manager in a short time after installation or upgrade When reviewing the performance data within Unifi...Active IQ Unified Manager 9.6 and later OnCommand Unified Manager 7.2 and later Restarted Unified Manager in a short time after installation or upgrade When reviewing the performance data within Unified Manager, there is a gap between the time the installation or upgrade was completed up to 15 days prior. Note: Unified Manager will automatically capture the last 15 days worth of performance data on either install or upgrade directly from the cluster.