Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 141 results
    • Unable to update the windows hosts plugins
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Unable_to_update_the_windows_hosts_plugins
      Applies to SnapCenter Server (SC) 4.3.1P2 SnapCenter Plug-in for Windows (SCW) Upgrade from SC 4.1.1 Issue SCW plugin upgrade fails with: Invalid package pathl, Please check if installation package is...Applies to SnapCenter Server (SC) 4.3.1P2 SnapCenter Plug-in for Windows (SCW) Upgrade from SC 4.1.1 Issue SCW plugin upgrade fails with: Invalid package pathl, Please check if installation package is available at this path
    • Azure CVO upgrade fails with Error: You don't have permission to perform this action
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Azure_CVO_upgrade_fails_with_Error__You_don_t_have_permission_to_perform_this_action
      Applies to Azure Cloud Volume ONTAP (CVO) Cloud Volume ONTAP Upgrade Azure CVO upgrade fails with Error: You don't have permission to perform this action Upgrade banner is not visible in Cloud Manager...Applies to Azure Cloud Volume ONTAP (CVO) Cloud Volume ONTAP Upgrade Azure CVO upgrade fails with Error: You don't have permission to perform this action Upgrade banner is not visible in Cloud Manager when an upgrade is available The client <clinet_id> with object id <object_id> does not have authorization to perform action <action> over scope <scope> or the scope is invalid. If access was recently granted, please refresh your credentials.
    • "system health subsystem show" entries missing post ONTAP upgrade
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/system_health_subsystem_show_entries_missing_post_ONTAP_upgrade
      ONTAP 9 The system health subsystem show output will not report entries like MetroCluster, FHM-Switch, FHM-bridge, SAS-connect_Cluster post ONTAP upgrade for a few days. Command output with missing en...ONTAP 9 The system health subsystem show output will not report entries like MetroCluster, FHM-Switch, FHM-bridge, SAS-connect_Cluster post ONTAP upgrade for a few days. Command output with missing entries: 9 entries were displayed. Cluster-A::>system health subsystem show Subsystem Health SAS-connect ok Environment ok Memory ok Service-Processor ok Switch-Health ok CIFS-NDO ok Motherboard ok IO ok MetroCluster ok MetroCluster_Node ok FHM-Switch ok FHM-Bridge ok 13 entries were displayed.
    • '-E- Burning FS3 image failed' error when upgrading Element cluster
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/E_Burning_FS3_image_failed_error_when_upgrading_Element_cluster
      Applies to NetApp Element software NetApp HCI Issue Error during Element upgrade when flashing NIC firmware: "E- Burning FS3 image failed: Flash write failed: Flash erase of address 0x400000 failed: M...Applies to NetApp Element software NetApp HCI Issue Error during Element upgrade when flashing NIC firmware: "E- Burning FS3 image failed: Flash write failed: Flash erase of address 0x400000 failed: MFE_REG_ACCESS_BAD_PARAM" Full output in Additional Information.
    • How to remove and add a storage node during Element upgrade with sfinstall
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_remove_and_add_a_storage_node_during_Element_upgrade_with_sfinstall
      Applies to NetApp Element software 8.0 and above NetApp H-series storage nodes NetApp SF-Series storage nodes Upgrade using sfinstall command Description NetApp SolidFire Active IQ and cluster UI repo...Applies to NetApp Element software 8.0 and above NetApp H-series storage nodes NetApp SF-Series storage nodes Upgrade using sfinstall command Description NetApp SolidFire Active IQ and cluster UI report an Upgrade in progress alert Normal drive and node removal API calls and GUI options are not accepted while cluster is in an upgrade process This article explains the recommended procedure for removing a failed storage node during an Element upgrade
    • SVM-DR SnapMirror fails after upgrade with SnapDiff cannot use a Snapshot copy from an ONTAP version earlier than 9.0
      https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/SnapMirror_fails_after_upgrade_SnapDiff_cannot_use_a_Snapshot_copy_from_an_ONTAP_version_earlier_than_9.0
      Applies to ONTAP 9.7 SnapMIrror SVM-DR Issue Update fails with error: Error in snapdiff (SnapDiff cannot use a Snapshot copy with zombie metadata from an ONTAP version earlier than 9.0)
    • AWS CVOs rebooted twice after an ONTAP upgrade
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/AWS_CVOs_rebooted_twice_after_an_ONTAP_upgrade
      Applies to Cloud Volume ONTAP (CVO) OnCommand Cloud Manager (OCCM) Amazon Web Services (AWS) NonDisruptive Upgrade (NDU) Issue CVOs rebooted twice after an ONTAP upgrade.
    • StorageGRID Upgrade 11.0.1 to 11.1.1 stuck at Starting services with Error: rsm failed to start
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_Upgrade_11_0_1_to_11_1_1_stuck_at_Starting_services_with_Error__rsm_failed_to_start
      Applies to SG5600 StorageGRID OS 11.0.1 Replicated State Machine Service (RSM service) Issue StorageGRID firmware upgrade from v11.0.1 to v11.1.1 is stuck at Stage 'Starting services' showing 'Error: ...Applies to SG5600 StorageGRID OS 11.0.1 Replicated State Machine Service (RSM service) Issue StorageGRID firmware upgrade from v11.0.1 to v11.1.1 is stuck at Stage 'Starting services' showing 'Error: rsm failed to start'.
    • SANtricity OS upgrade failed with error while creating SYMbol due to connection error
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/SANtricity_OS_upgrade_failed_with_error_while_creating_SYMbol_due_to_connection_error
      ERROR -- gdu-server: SANtricity OS precheck failed with: ERROR -- Connection error while creating SYMbol connection Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/SYMbol/par...ERROR -- gdu-server: SANtricity OS precheck failed with: ERROR -- Connection error while creating SYMbol connection Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/SYMbol/parser.py", line 1897, in __init__ self._connect() File "/usr/lib/python2.7/dist-packages/SYMbol/parser.py", line 1906, in _connect self._socket.connect((self._ip, 2463)) File "/usr/lib/python2.7/socket.py", line 228, in meth return getattr(self._sock,name)(*args) error: [Errno 111] Connection refused…
    • sfupgradecheck failed: method GetAPIVersion name xInternalError code 500
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/sfupgradecheck_failed__method_GetAPIVersion_name_xInternalError_code_500
      {"id": 1, "error": {"message": " : [Errno 13] Permission denied: '/etc/solidfire.json', Traceback (most recent call last):\n File \"/sf/bin/sfinstalld/healthtools/request.py\", line 82, in process_req...{"id": 1, "error": {"message": " : [Errno 13] Permission denied: '/etc/solidfire.json', Traceback (most recent call last):\n File \"/sf/bin/sfinstalld/healthtools/request.py\", line 82, in process_request\n resp = func(params)\n File \"/sf/bin/sfinstalld/healthtools/sfinstalld_api.py\", line 149, in GetAPIVersion\n sfapi = SfApi(self.si.mvip, user, password)\n File \"/sf/bin/sfinstalld/healthtools/system_info.py\", line 106, in mvip\n self._get_zk_info()\n File \"/sf/bin/sfinstalld/healthtools/…
    • StorageGRID GMI reports Santricity OS upgrade complete without actually doing any upgrade
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_GMI_reports_Santricity_OS_upgrade_complete_without_actually_doing_any_upgrade
      Applies to StorageGRID 11.4.0 StorageGRID 11.4.0.1 Issue During StorageGRID EOS upgrade or applying hotfix EOS upgrade or hotfix reports complete Actual software revisions are not applied/updated