Failed to start "ocie" service in AIQUM due to "Address already in use" error
Applies to
- Active IQ Unified Manager 9.7
- Active IQ Unified Manager 9.7P1
- OnCommand Insight Essential (OCIE) service
Issue
- Active IQ Unified Manager, OCIE service complains about ports are in use.
Address already in use /0.0.0.0:9443
Admin console listening on /127.0.0.1:9990
- The following error can be seen in
server.log
2020-08-05 04:01:40,921 INFO [org.jboss.as.controller] (Controller Boot Thread) WFLYCTL0183: Service status report
WFLYCTL0184: New missing/unsatisfied dependencies:
service jboss.deployment.unit."mega-app.ear".deploymentCompleteService (missing) dependents: [service jboss.deployment.unit."dfm-app.war".PARSE]
service jboss.http-upgrade-registry.default (missing) dependents: [service jboss.messaging-activemq.default]
WFLYCTL0186: Services which failed to start: service org.wildfly.undertow.listener.https-client: Address already in use /0.0.0.0:9443
service org.wildfly.undertow.listener.default: WFLYUT0082: Could not start 'default' listener.
service org.wildfly.undertow.listener.https: WFLYUT0082: Could not start 'https' listener.
WFLYCTL0448: 4 additional services are down due to their dependencies being missing or failed
2020-08-05 04:01:40,951 INFO [org.jboss.as.server] (Controller Boot Thread) WFLYSRV0212: Resuming server
2020-08-05 04:01:40,953 INFO [org.jboss.as] (Controller Boot Thread) WFLYSRV0060: Http management interface listening on http://127.0.0.1:9990/management
2020-08-05 04:01:40,953 INFO [org.jboss.as] (Controller Boot Thread) WFLYSRV0051: Admin console listening on http://127.0.0.1:9990
2020-08-05 04:01:40,953 ERROR [org.jboss.as] (Controller Boot Thread) WFLYSRV0026: WildFly Full 17.0.1.Final (WildFly Core 9.0.2.Final) started (with errors) in 13083ms - Started 382 of 726 services (15 services failed or missing dependencies, 451 services are lazy, passive or on-demand)
2020-08-05 04:01:42,702 ERROR [org.jboss.as.controller.management-operation] (Controller Boot Thread) WFLYCTL0190: Step handler org.jboss.as.controller.ParallelBootOperationStepHandler$2@3bbce34d for operation parallel-subsystem-boot at address [] failed handling operation rollback -- java.util.concurrent.TimeoutException: java.util.concurrent.TimeoutException
- The services will not start and the java deployment files are stays in "is-deploying" state
- Check if skip-networking was set to ON . This will force MYSQLD to be run on port 0 instead of 3306.
- Unified Manager upgrade from version 9.5 P1 to 9.7 P1 failed with below error. Reported the "
Address already in use /0.0.0.0:9443"
inserver.log
Failed to start Active IQ Management Server services. warning: %post(netapp-um-9.7-2006081700.x86_64) scriptlet failed, exit status 255 Non-fatal POSTIN scriptlet failure in rpm package netapp-um-9.7-2006081700.x86_64 Verifying : netapp-um-9.7-2006081700.x86_64 1/5 Verifying : python3-setuptools-39.2.0-10.el7.noarch 2/5 Verifying : python3-libs-3.6.8-18.el7.x86_64 3/5 Verifying : python3-3.6.8-18.el7.x86_64 4/5 Verifying : python3-pip-9.0.3-8.el7.noarch