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- https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Failed_to_add_a_cluster_to_OCUM_because_the_datasourceID_1When a cluster is added to UM, the following error is visible in the GUI Error unable to discover cluster, cluster already exists This message may be displayed in the UI indicating that the issue is i...When a cluster is added to UM, the following error is visible in the GUI Error unable to discover cluster, cluster already exists This message may be displayed in the UI indicating that the issue is in the OnCommand Performance Manager (OPM) database: Cluster in a MetroCluster configuration is added only to Unified Manager.
- https://kb.netapp.com/Legacy/OnCommand_Suite/Active_IQ_Unified_Manager_qos_or_statistics_commands_missing_IOPS_or_latency_for_some_nodesSome nodes may display zeros (0) for latency or zero IOPs when viewing the node page in Active IQ Unified Manager or Active IQ on node tab Cluster1::> qos statistics volume latency show -node node02 W...Some nodes may display zeros (0) for latency or zero IOPs when viewing the node page in Active IQ Unified Manager or Active IQ on node tab Cluster1::> qos statistics volume latency show -node node02 Workload ID Latency Network Cluster Data Disk QoS Max QoS Min NVRAM --------------- ------ ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- -total- - 0ms 0ms 0ms 0ms 0ms 0ms 0ms 0ms -total- - 0ms 0ms 0ms 0ms 0ms 0ms 0ms 0ms
- https://kb.netapp.com/Legacy/OnCommand_Suite/Antivirus_scanning_software_can_cause_database_corruption_within_OnCommand_Unified_ManagerOnCommand Unified Manager (All versions) Database corruption causes a multitude of symptoms depending on which part of the Database has become corrupt. Attempt to load the Web UI and nothing happens T...OnCommand Unified Manager (All versions) Database corruption causes a multitude of symptoms depending on which part of the Database has become corrupt. Attempt to load the Web UI and nothing happens The Web User Interface timing out when it worked recently WITHOUT ANY CHANGES to the software or the environment. Sometimes MYSQL does start, even if corruption is present; it depends on where the corruption occurred in the database. Attempting to restore a database backup to a separate system fails.
- https://kb.netapp.com/Legacy/OnCommand_Suite/What_is_Performance_Capacity_in_ONTAP_9_and_Unified_ManagerPerformance Capacity is a new feature that ONTAP 9 and Active IQ Unified Manager (AIQUM) together support, which allows you to proactively monitor performance headroom in your storage environment. Whe...Performance Capacity is a new feature that ONTAP 9 and Active IQ Unified Manager (AIQUM) together support, which allows you to proactively monitor performance headroom in your storage environment. Where is the best place to create a new volume / LUN? This calculation is the point that CPU and IOPS can go the highest before incurring extra storage latency, like the graphic below. Similar metrics can be obtained from ONTAP CLI to help determine if a node is over utilized.
- https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_Performance_Manager_reports_Max_Data_Disk_Utilization_when_the_data_is_not_being_accessed_on_the_aggregateOnCommand Performance Manager (OPM) reports Max Data Disk Utilization and/or Node Utilization of HA Pair when data is not being accessed on the aggregate information within the Support Bundle. [system...OnCommand Performance Manager (OPM) reports Max Data Disk Utilization and/or Node Utilization of HA Pair when data is not being accessed on the aggregate information within the Support Bundle. [system] [opmTaskExecutor-5] [c.n.i.a.tcianalysis.TCIAnalysis] System-defined threshold based on policy TCI_AGGREGATE_MAX_DATA_DISK_UTILIZATION_POLICY for objectType=8330 with objectId=8330 on cluster=1 has exceeded a WARNING level at time Wed Nov 04 01:44:41 EST 2015.
- https://kb.netapp.com/Legacy/OnCommand_Suite/How_to_upgrade_VMware_Tools_in_an_OnCommand_vApp_OVAApplies to OnCommand Unified Manager 7.2+ OnCommand Performance Manager OnCommand Unified Manager 6.x OnCommand Unified Manager Description This article describes the procedure that should be followed...Applies to OnCommand Unified Manager 7.2+ OnCommand Performance Manager OnCommand Unified Manager 6.x OnCommand Unified Manager Description This article describes the procedure that should be followed to upgrade VMware tools on an existing OnCommand vApp/OVA. This applies to OnCommand Unified Manager (OM) and OnCommand Performance Manager (OPM). "VMware Tools is out of date on this virtual machine Update VMware Tools" Be aware that the upgrade will gracefully reboot the VM.
- https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Error_404_or_page_not_available_when_accessing_Active_IQ_Unified_ManagerActive IQ Unified Manager (AIQUM) Version and Platform Independent This Resolution Guide contains KB articles related to Active IQ Unified Manager being inaccessible due to Error 404 or Page not avail...Active IQ Unified Manager (AIQUM) Version and Platform Independent This Resolution Guide contains KB articles related to Active IQ Unified Manager being inaccessible due to Error 404 or Page not available and how to validate deployment files Unified Manager times out waiting for service container stability on Windows Unified Manager fails to start due to duplicate entry in a config file How to determine if AIQUM files failed deployment on vApp/OVA and RHEL
- https://kb.netapp.com/Legacy/OnCommand_Suite/Active_IQ_Unified_Manager_error_when_attempting_to_import_a_signed_certificateApplies to Active IQ Unified Manager 9.6+ ( AIQUM ) OnCommand Unified Manager 6.x-9.5 ( UM ) Certificate Signing Request (CSR) was created through the UM web interface by clicking "Download HTTPS Cert...Applies to Active IQ Unified Manager 9.6+ ( AIQUM ) OnCommand Unified Manager 6.x-9.5 ( UM ) Certificate Signing Request (CSR) was created through the UM web interface by clicking "Download HTTPS Certificate Signing Request". The CSR was signed with InCommon. When attempting to install the certificate by clicking Install HTTPS Certificate, the following message is reported. Failed to install certificate: Input certificate's public key differs from the existing certificate's public key.
- https://kb.netapp.com/Legacy/OnCommand_Suite/Active_Directory_authentication_fails_or_takes_long_time_in_Active_IQ_Unified_ManagerActive IQ Unified Manager (AIQUM) OnCommand Unified Manager (UM) If Active Directory (AD) is misconfigured, authentication might fail with one of the following error messages: When testing Active Dire...Active IQ Unified Manager (AIQUM) OnCommand Unified Manager (UM) If Active Directory (AD) is misconfigured, authentication might fail with one of the following error messages: When testing Active Directory (AD) remote authentication, it takes a long time to complete or fails with one of the following error messages: If the configured "Administrator Name" has an expired password, authentication might fail with one of the following error messages: Unknown authentication server error
- https://kb.netapp.com/Legacy/OnCommand_Suite/How_to_allow_OPM_to_add_a_cluster_that_was_previously_managed_by_a_different_OPM_instanceA restriction in OPM 1.1 was added to prevent the addition of a single cluster as a datasource to more than one OPM 1.1 instance to prevent detrimental behavior. In very specific scenarios, it might b...A restriction in OPM 1.1 was added to prevent the addition of a single cluster as a datasource to more than one OPM 1.1 instance to prevent detrimental behavior. In very specific scenarios, it might be essential to remove an OPM application record manually from a cluster, to allow the cluster to be moved to a new or different OPM instance. You must remove cluster from the instance of OnCommand Performance Manager above before adding it to this instance of OnCommand Performance Manager.
- https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Failed_to_add_cluster_to_UM_because_the_cluster_is_still_present_in_table_netapp_model.clusterWhen a cluster is added to UM, the following error is visible in the GUI Error unable to discover cluster, cluster already exists This message may be displayed in the web UI indicating that the issue ...When a cluster is added to UM, the following error is visible in the GUI Error unable to discover cluster, cluster already exists This message may be displayed in the web UI indicating that the issue is in the OnCommand Performance Manager (OPM) database:Cluster in a MetroCluster configuration is added only to Unified Manager.