Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 14 results
    • Java web tool for Brocade switch takes too long to load
      https://kb.netapp.com/on-prem/Switches/Brocade-KBs/Java_web_tool_for_Brocade_switch_takes_too_long_to_load
      Applies to Brocade Fabric Operating System (FOS) v8.2.1 or later Issue Java WebTool is too slow and times out after 10 minutes.
    • How to check high java heap usage caused by merkle tree memory leak in StorageGRID 11.4
      https://kb.netapp.com/hybrid/StorageGRID/Services/How_to_check_high_java_heap_usage_caused_by_merkle_tree_memory_leak_in_StorageGRID_11.4
      Applies to NetApp StorageGRID 11.4 Under certain circumstances, the version of Cassandra contained within the StorageGRID 11.4 codeline (DSE 5.1.14) can exhibit high java heap usage due to a merkle tr...Applies to NetApp StorageGRID 11.4 Under certain circumstances, the version of Cassandra contained within the StorageGRID 11.4 codeline (DSE 5.1.14) can exhibit high java heap usage due to a merkle tree memory leak caused by long-finished repairs. StorageGRID will report: High Java Heap alarms/alerts Cassandra repair errors in logs, example: [ERROR] org.apache.cassandra.repair.Validator:268 - Failed creating a merkle tree for [repair #e9a52ab0-9329-11eb-83c1-8bc0b64bffdd on storagegrid
    • OnCommand System Manager 3.x cannot connect to 7-mode storage via TLS with RSA key length of 2048
      https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_System_Manager_3.x_cannot_connect_to_7-mode_storage_via_TLS_with_RSA_key_length_of_2048
      Applies to OnCommand System Manager (OCSM) 3.x 7-mode ONTAP Java 8u65+ RSA key length >= 2048 Issue While attempting to connect to a 7-mode ONTAP storage system via HTTPS using OCSM, the following err...Applies to OnCommand System Manager (OCSM) 3.x 7-mode ONTAP Java 8u65+ RSA key length >= 2048 Issue While attempting to connect to a 7-mode ONTAP storage system via HTTPS using OCSM, the following error message is displayed: 500 Connection refused The storage system configuration has TLS and SSL enabled (both partners for Data ONTAP 7-Mode). The Java configuration has TLS 1.0, 1.1, and 1.2 enabled. The browser being used has TLS 1.0, 1.1, and 1.2 enabled.
    • ActiveIQ Unified Manager 9.7p1 on Windows Failed to Install  because of JDK
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/ActiveIQ_Unified_Manager_9.7p1_on_Windows_Failed_to_Install__because_of_JDK
      Applies to ActiveIQ Unified Manager (AIQUM) 9.7p1 & 9.12 Windows Issue ActiveIQ Unified Manager 9.7p1 on Windows Shortly after the install starts, it fails and terminates when installing Java, e.g. op...Applies to ActiveIQ Unified Manager (AIQUM) 9.7p1 & 9.12 Windows Issue ActiveIQ Unified Manager 9.7p1 on Windows Shortly after the install starts, it fails and terminates when installing Java, e.g. openJDK as part of the required software of UM Fails with the error: Setup Failed to Install JDK. Aborting Installation
    • The upgrade of AIQUM fails without any update in the logs or deployment files
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/The_upgrade_of_AIQUM_fails_without_any_update_in_the_logs_or_deployment_files
      The upgrade of AIQUM succeeds without any errors After the upgrade is completed the services do not start There are no updates in any of the logs under /var/log/ocie or /var/log/ocum Right after the o...The upgrade of AIQUM succeeds without any errors After the upgrade is completed the services do not start There are no updates in any of the logs under /var/log/ocie or /var/log/ocum Right after the ocie service is started, you may see the java process shortly when running the command ps -aux The java process will terminate shortly after the ocie service is started The ocie services fails to start after the timeout of 60 minutes
    • Unified Manager support bundle generation fails with MySQL related error
      https://kb.netapp.com/Legacy/OnCommand_Suite/Unified_Manager_support_bundle_generation_fails_with_MySQL_related_error
      Applies to OnCommand Unified Manager 9.5 (UM 9.5) installed on Windows Issue Unified Manager support bundle generation fails with the below lines in Powershell: Generating support bundle... Error: Cou...Applies to OnCommand Unified Manager 9.5 (UM 9.5) installed on Windows Issue Unified Manager support bundle generation fails with the below lines in Powershell: Generating support bundle... Error: Could not find or load main class Files\MySQL\MySQL Caused by: java.lang.ClassNotFoundException: Files\MySQL\MySQL Support bundle has been created.
    • JAVA consumes maximum CPU in on-prem OCCM
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/JAVA_consumes_maximum_CPU_in_on-prem_OCCM
      PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 13028 root 20 0 5949636 2.1g 31288 S 226.7 27.0 22:31.61 java 1 root 20 0 193692 6720 4176 S 0.0 0.1 0:03.02 systemd 2 root 20 0 0 0 0 S 0.0 0.0 0...PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 13028 root 20 0 5949636 2.1g 31288 S 226.7 27.0 22:31.61 java 1 root 20 0 193692 6720 4176 S 0.0 0.1 0:03.02 systemd 2 root 20 0 0 0 0 S 0.0 0.0 0:00.03 kthreadd 4 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 kworker/0:0H 6 root 20 0 0 0 0 S 0.0 0.0 0:00.67 ksoftirqd/0 7 root rt 0 0 0 0 S 0.0 0.0 0:00.03 migration/0
    • Suddenly Unified Manager fails to start throwing Java error creating bean
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Suddenly_Unified_Manager_fails_to_start_throwing_Java_error_creating_bean
      2021-02-16 11:10:50,804 ERROR [org.jboss.msc.service.fail] (ServerService Thread Pool -- 114) MSC000001: Failed to start service jboss.undertow.deployment.default-server.default-host./: org.jboss.msc....2021-02-16 11:10:50,804 ERROR [org.jboss.msc.service.fail] (ServerService Thread Pool -- 114) MSC000001: Failed to start service jboss.undertow.deployment.default-server.default-host./: org.jboss.msc.service.StartException in service jboss.undertow.deployment.default-server.default-host./: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'api' defined in com.netapp.ocf.rest.core.docs.config.SwaggerConfig: Bean instantiation via factory method failed; nested…
    • BMC console redirection fails to open due to connection failed
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/BMC_console_redirection_fails_to_open_due_to_connection_failed
      Applies to H410S Nodes Issue Attempt to open the BMC Console Redirection (Java) is unsuccessful and results in the following pop-up error message.
    • Installation of Unified Manager for Windows fails due to installer not detecting Java third-party package
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Installation_of_Unified_Manager_for_Windows_fails_due_to_installer_not_detecting_Java_third-party_package
      Applies to Active IQ Unified Manager 9.x (Windows) OnCommand Unified Manager 7.x (Windows) Issue When installing Unified Manager for Windows, the installer does not detect the Java package and the fol...Applies to Active IQ Unified Manager 9.x (Windows) OnCommand Unified Manager 7.x (Windows) Issue When installing Unified Manager for Windows, the installer does not detect the Java package and the following error message is reported: Installation detected that some/all third party packages are not installed or doesn't meet required versions. Please refer to the log for more details.
    • Does OnCommand System Manager 3.x supports non Oracle Java?
      https://kb.netapp.com/Legacy/OnCommand_Suite/Does_OnCommand_System_Manager_3_x_supports_non_Oracle_Java
      Applies to OnCommand System Manager(OCSM) 3.x Answer No, we only support Oracle Java as stated on our System Requirements page, any other distributions such as Azure Java, Azul Zulu for example, will ...Applies to OnCommand System Manager(OCSM) 3.x Answer No, we only support Oracle Java as stated on our System Requirements page, any other distributions such as Azure Java, Azul Zulu for example, will not work. Additional Information additionalInformation_text