Skip to main content
NetApp Knowledge Base

OnCommand System Manager 3.x cannot connect to 7-mode storage via TLS with RSA key length of 2048

  1. Last updated
    Aug 21, 2020
  2. Save as PDF
Views:
429
Visibility:
Public
Votes:
0
Category:
oncommand-system-manager
Specialty:
legacy
Last Updated:
8/21/2020, 4:19:33 PM

Applies to

OnCommand System Manager (OCSM) 3.x

7-mode ONTAP

Java 8u65+

RSA key length >= 2048

Issue

While attempting to connect to a 7-mode ONTAP storage system via HTTPS using OCSM, the following error message is displayed:
500 Connection refused

The storage system configuration has TLS and SSL enabled (both partners for Data ONTAP 7-Mode).

The Java configuration has TLS 1.0, 1.1, and 1.2 enabled.

The browser being used has TLS 1.0, 1.1, and 1.2 enabled.

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.