[filer11: raid.disk.tooBig.all.reminder:error]: System raw capacity XXX TB exceeds the XXX TB maximum. Reverting to a Data ONTAP release with a lower maximum capacity causes a panic. When reverting to...[filer11: raid.disk.tooBig.all.reminder:error]: System raw capacity XXX TB exceeds the XXX TB maximum. Reverting to a Data ONTAP release with a lower maximum capacity causes a panic. When reverting to a Data ONTAP release with a lower maximum capacity than the capacity supported by the newer version of Data ONTAP, without removing the added capacity, the filer may panic. Reverting to a Data ONTAP release with a lower maximum capacity.
Applies to All E-Series platforms SANtricity OS 11.70.1GA SMTP (mail) AutoSupport delivery method Issue E-Series AutoSupport contains none of the expected log files. Only the HEADERS file is displayed...Applies to All E-Series platforms SANtricity OS 11.70.1GA SMTP (mail) AutoSupport delivery method Issue E-Series AutoSupport contains none of the expected log files. Only the HEADERS file is displayed in SmartSolve.
Notifyd log indicates that Autosupports were successfully delivered via SMTP protocol 00000016.000d6924 019fe2a2 Mon May 13 2024 00:24:51 [kern_notifyd:info:2262] Successfully processed smtp ASUP by d...Notifyd log indicates that Autosupports were successfully delivered via SMTP protocol 00000016.000d6924 019fe2a2 Mon May 13 2024 00:24:51 [kern_notifyd:info:2262] Successfully processed smtp ASUP by delivery thread, seq: 79 status: sent-successful 00000016.000d69ed 019ff573 Mon May 13 2024 00:32:52 [kern_notifyd:info:2262] Successfully processed smtp ASUP by delivery thread, seq: 80 status: sent-successful
AutoSupport delivery fails due to DNS servers unable to resolve host in ONTAP 9 and earlier. This article covers some of the common causes and the solution to resolve these issues.
mgmtgwd.certificate.expiring: A digital certificate with Fully Qualified Domain Name (FQDN) AddTrustExternalCARoot, Serial Number 01, Certificate Authority 'AddTrust External CA Root' and type server-...mgmtgwd.certificate.expiring: A digital certificate with Fully Qualified Domain Name (FQDN) AddTrustExternalCARoot, Serial Number 01, Certificate Authority 'AddTrust External CA Root' and type server-ca for Vserver (vserver) will expire in the next (--) day(s). If you are not on a fixed version for Bug 1245418 - EMS expiration warnings are sent for truststore certificates expiring in 30 days you will continue to see the EMS expiration message until you upgrade.
AutoSupport configured with a Proxy Failed to connect to support.netapp.com port 443: Connection refused AutoSupports for one or more nodes fail to reach NetApp due to network timeout. Error: Timeout ...AutoSupport configured with a Proxy Failed to connect to support.netapp.com port 443: Connection refused AutoSupports for one or more nodes fail to reach NetApp due to network timeout. Error: Timeout was reached when connecting to the server Timeout messages in the notifyd logs to the proxy URL ... (message: connect to proxyurl_IP port 8080 failed: Operation timed out) ... (message: Failed to connect to proxyurl port 8080: Operation timed out)
The procedure to be followed to perform a system health check after a Data ONTAP upgrade or hardware replacement is described in this article. AutoSupports will need to be triggered from all nodes aft...The procedure to be followed to perform a system health check after a Data ONTAP upgrade or hardware replacement is described in this article. AutoSupports will need to be triggered from all nodes after the upgrade/replacement is complete.
Not sending (PERFORMANCE DATA) NOTICE and (USER_TRIGGERED) NOTICE logs In the Active IQ dashboard - Autosupport section you confirm the (PERFORMANCE DATA) NOTICE and (USER_TRIGGERED) NOTICE logs are m...Not sending (PERFORMANCE DATA) NOTICE and (USER_TRIGGERED) NOTICE logs In the Active IQ dashboard - Autosupport section you confirm the (PERFORMANCE DATA) NOTICE and (USER_TRIGGERED) NOTICE logs are missing (aka not reaching NetApp) But you can confirm (MANAGEMENT_LOG) NOTICE and (WEEKLY_LOG) NOTICE Autosupports are being received From the command line Autosupport history show confirms that all logs are sent-successful cluster1::> system node autosupport check show -node node_name
Applies to ONTAP 9 AutoSupport Issue AutoSupport message status shows "transmission-failed" In notifyd.log output, you see: message: connect to 216.240.21.18 port 443 failed: Connection refused
