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Autosupport delivery to NetApp via SMTP protocol fails

  1. Last updated
    Jun 21, 2024
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152
Visibility:
Public
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Category:
fas-systems
Specialty:
core
Last Updated:
6/21/2024, 8:02:08 AM

Applies to

  • ONTAP 9
  • Autosupport

Issue

  • Notifyd log indicates that Autosupports were successfully delivered via SMTP protocol
  • Partner addresses successfully received those Autosupports
  • NetApp failed to receive those Autosupports
Notifyd:
00000016.000d6923 019fe2a2 Mon May 13 2024 00:24:51  [kern_notifyd:info:2262] Subject: HA Group Notification from node_name (PERFORMANCE DATA) NOTICE
00000016.000d6924 019fe2a2 Mon May 13 2024 00:24:51  [kern_notifyd:info:2262] Successfully processed smtp ASUP by delivery thread, seq: 79 status: sent-successful
 
00000016.000d69ec 019ff573 Mon May 13 2024 00:32:52  [kern_notifyd:info:2262] Subject: HA Group Notification from node_name (MANAGEMENT_LOG) NOTICE
00000016.000d69ed 019ff573 Mon May 13 2024 00:32:52  [kern_notifyd:info:2262] Successfully processed smtp ASUP by delivery thread, seq: 80 status: sent-successful

 

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