NetApp H410 node reports offline and is not reachable by ping
Applies to
- NetApp H410s nodes
- NetApp H410c nodes
- Baseboard Management Controller (BMC)
Issue
- A node reports offline in the Element Web UI and attempts to reach it by ping time out
- Node BMC is accessible.
- The TUI screen is showing via the console IPMI, but the console is unresponsive
- The IPMI event log could shows the following record:
- (From the IPMI webpage, Server Health->Health Event Log):
6 8/31/2020 9:32 VDIMMEF Voltage Lower Critical - Going Low - Assertion
7 8/31/2020 9:32 VDIMMEF Voltage Lower Non-Recoverable - Going Low - Assertion