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How to update a storage admin password for monitoring services on mNode with Element software 11.3 or later

Last Updated:

Applies to

  • NetApp SolidFire
  • NetApp HCI
  • Element management node (mNode) 11.3 or later


  • This article describes the procedure to update storage cluster admin password for monitoring services on the mNode 11.3 or later releases
  • This procedure is required after changing the storage admin password on the cluster, as the cluster will stop reporting to Active IQ without the proper credentials
  • If the authentication issue is present, the container log for the collector (mnode-aiq-collector, as collected via Swagger or HCC) will show:

Nov 29 2019 12:18:33.950 ERROR Error parsing result for GetClusterVersionInfo : No JSON object could be decoded
Received:"> 401 Unauthorized.

  • Swagger example:



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