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    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_update_a_storage_admin_password_for_monitoring_services_on_mNode_with_Element_software_11.3_or_later
      Element management node (mNode) 11.3 or later This article describes the procedure to update storage cluster admin password for monitoring services on the mNode 11.3 or later releases This procedure i...Element management node (mNode) 11.3 or later This article describes the procedure to update storage cluster admin password for monitoring services on the mNode 11.3 or later releases This procedure is required after changing the storage admin password on the cluster, as the cluster will stop reporting to Active IQ without the proper credentials If the authentication issue is present, the container log for the collector (mnode-aiq-collector, as collected via Swagger or HCC) will show:
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/NetApp_compute_nodes_stopped_reporting_and_not_updating_anymore
      NMA logs have invalid login or similar entries when it is trying to connect to the vCenter (article How to troubleshoot NetApp Monitoring Agent (NMA) for NetApp HCI can be used to check logs) Please c...NMA logs have invalid login or similar entries when it is trying to connect to the vCenter (article How to troubleshoot NetApp Monitoring Agent (NMA) for NetApp HCI can be used to check logs) Please check the power state and network connectivity for all nodes and ensure in your hypervisor that the witness node virtual machine is powered on, if applicable.