Applies to Non-FAS/AFF systems Description How to determine End of Support (EOS) date of a platform if there is no information in the SAM report. Platform EOS data is missing from SAM report data sour...Applies to Non-FAS/AFF systems Description How to determine End of Support (EOS) date of a platform if there is no information in the SAM report. Platform EOS data is missing from SAM report data source. Systems not identical to parts listed on End of Availability (EOA) Customer Product Communique (CPC) will not get EOS date because they didn't go EOA.
Element management node (mNode) 11.3 or later This article describes the procedure to update storage cluster admin password for monitoring services on the mNode 11.3 or later releases This procedure i...Element management node (mNode) 11.3 or later This article describes the procedure to update storage cluster admin password for monitoring services on the mNode 11.3 or later releases This procedure is required after changing the storage admin password on the cluster, as the cluster will stop reporting to Active IQ without the proper credentials If the authentication issue is present, the container log for the collector (mnode-aiq-collector, as collected via Swagger or HCC) will show:
NMA logs have invalid login or similar entries when it is trying to connect to the vCenter (article How to troubleshoot NetApp Monitoring Agent (NMA) for NetApp HCI can be used to check logs) Please c...NMA logs have invalid login or similar entries when it is trying to connect to the vCenter (article How to troubleshoot NetApp Monitoring Agent (NMA) for NetApp HCI can be used to check logs) Please check the power state and network connectivity for all nodes and ensure in your hypervisor that the witness node virtual machine is powered on, if applicable.
Applies to PULSE SAM Report Answer This is based on the “Shipped date” of the system. Viewable in Order Status for the Serial Number. Additional Information additionalInformation_text
