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Data Infrastructure Insights Workload Security data collector failed with correct settings in firewall and ONTAP

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Applies to

  • Data Infrastructure Insights (DII) (formerly Cloud Insights)
  • Cloud Workload Security data collector 
  • Workload Security agent

Issue

  • Cloud Workload Security portal shows failed status for some added SVMs /Data Collectors and details show Error: Agent004 or Error: Agent008
  • Error found in agent.log
    ..{"error":{"code":"InternalError","details":[{"code":"InternalError","message":"External fpolicy server terminated.","target":"audit"}],"message":"Connector is in error state. Service name: audit. Reason for failure: External fpolicy server terminated.","target":"ONTAP Datasource Connector:...
  • ONTAP fpolicy server status reads:
    TCP Connection to FPolicy server failed.
  • Checking firewall, network connectivity, and requirements reveals no issue.

 

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