Data Infrastructure Insights KBs
Data Infrastructure Insights KBs
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Can't access Data Infrastructure Insights (formerly Cloud Insights)?
Check the Cloud Services Status Page
Check the Cloud Services Status Page
What's New with Data Infrastructure Insights?
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Get Started with Data Infrastructure Insights
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Data Infrastructure Insights API
Integrate Data Infrastructure Insights with other applications
Integrate Data Infrastructure Insights with other applications
Data Collector List
View vendor specific reference information for all data collectors
View vendor specific reference information for all data collectors
General Troubleshooting
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Other Resources
- Workload Security SVM collector fails with External fpolicy server terminatedTue, 01 Sep 2026
- Unable to poll HCI Devices in DII - Connection timed outTue, 01 Sep 2026
- Unable to add E-Series data collector to DII due to network issuesTue, 01 Sep 2026
- CVE-2026-22020 not applicable to NetApp BlueXP and Cloud InsightsFri, 28 Aug 2026
- Data Infrastructure Insight or Workload Security web pages load with error messageFri, 28 Aug 2026
- Data Infrastructure Insight Acquisition Unit flagged by vulnerability scannerTue, 25 Aug 2026
- Error saving annotations in Data Infrastructure InsightsFri, 21 Aug 2026
- Why am I seeing Workload Security Collectors in a Degraded State in DII?Thu, 20 Aug 2026
- Workload Security UI shows Token has expiredWed, 12 Aug 2026
- Storage Workload Security misses file activity events during high loadFri, 07 Aug 2026
- SWS LDAP Collector Failed to establish LDAP connection Using LDAPS Port 636Fri, 07 Aug 2026
- Discrepancy between DII and StorageGRID capacity valuesThu, 06 Aug 2026
- DII Acquisition unit Heartbeat overdue by: xxx secondsWed, 05 Aug 2026
- Clicking Test Webhook on a DII notification webhook returns HTTP 400 Bad RequestTue, 04 Aug 2026
- PagerDuty webhook notifications from Data Infrastructure Insights fail with HTTP 400 Bad RequestTue, 04 Aug 2026
- VPLEX acquisition fails in DII due to management station resource exhaustionWed, 29 Jul 2026
- Workload Security Shows Unresolved LDAP User SIDs Instead of UsernamesMon, 27 Jul 2026
- DII ONTAP collector fails due to unavailability of ONTAPI serviceWed, 22 Jul 2026
- Volume size discrepancy between DII and ONTAP CLI or System Manager due to TB vs TiB unit differenceWed, 22 Jul 2026
- ONTAP Collector Inventory and Peformance volume-get-iter failsThu, 16 Jul 2026
- Workload Security SVM collector fails with External fpolicy server terminatedTue, 01 Sep 2026
- Unable to poll HCI Devices in DII - Connection timed outTue, 01 Sep 2026
- Unable to add E-Series data collector to DII due to network issuesTue, 01 Sep 2026
- How to retrieve your organization details in console / BXPMon, 31 Aug 2026
- There is no Data Infrastructure Insights menu under Observability of BlueXPMon, 31 Aug 2026
- Unable to log in to BlueXP/Data Infrastructure Insights using NSS/SSO credentialsMon, 31 Aug 2026
- Unbale to access Cloud Insights tenant WebUIMon, 31 Aug 2026
- DII page load fails from NetApp Console with API errorMon, 31 Aug 2026
- Error while trying to access DII with Error no longer be authorized to use the tenantMon, 31 Aug 2026
- How can DII password be reset?Mon, 31 Aug 2026
- How to Enable Identity Federation for SSO in Data Infrastructure InsightsMon, 31 Aug 2026
- Observability tab is missing from BlueXPMon, 31 Aug 2026
- Unable to log in to Data Infrastructure Insights after deleting duplicate BlueXP userMon, 31 Aug 2026
- Does the maintenance of BlueXP UI and API have any impact on Workload Security?Mon, 31 Aug 2026
- How can the previous and current status of Data Infrastructure Insights and BlueXP be determined?Mon, 31 Aug 2026
- Unable to access Cloud Insights from Cloudmanager.netapp.comMon, 31 Aug 2026
- Unable to access Data Infrastructure Insights (DII) and login using customer email addressMon, 31 Aug 2026
- Unable to log into CI with NSS account after deleting Cloud Central or auth0 accountMon, 31 Aug 2026
- What are the reasons users cannot log into Cloud Insights?Mon, 31 Aug 2026
- Workload Security data collector fails with External fpolicy server terminatedMon, 31 Aug 2026