Data Infrastructure Insights KBs
Data Infrastructure Insights KBs
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Can't access Data Infrastructure Insights (formerly Cloud Insights)?
Check the Cloud Services Status Page
Check the Cloud Services Status Page
What's New with Data Infrastructure Insights?
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Get Started with Data Infrastructure Insights
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Data Infrastructure Insights API
Integrate Data Infrastructure Insights with other applications
Integrate Data Infrastructure Insights with other applications
Data Collector List
View vendor specific reference information for all data collectors
View vendor specific reference information for all data collectors
General Troubleshooting
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Other Resources
- Does SWS have any restrictions on using group email addresses as email notification recipients?Fri, 18 Sep 2026
- Microsoft Teams don't display notifications of SWS alert when webhook configured as Office 365 ConnectorsFri, 18 Sep 2026
- SWS alert notification emails are not received because recipient email addresses are in suppression stateFri, 18 Sep 2026
- Storage Workload Security Agent Disconnected with Error: java.net.UnknownHostExceptionFri, 18 Sep 2026
- Cannot update proxy information on existing DII AUWed, 16 Sep 2026
- Can we modify the poll interval for Workload Security Data Collectors in DII ?Tue, 15 Sep 2026
- Latency.total(ms) metric timestamp delay in DIIMon, 14 Sep 2026
- SWS Data Collector disconnects due to memory exhaustion when coexisting with DII AUThu, 10 Sep 2026
- CVO QTreeCapacityFull monitor suspended due to excessive alerting in DIIMon, 07 Sep 2026
- Workload Security SVM collector fails with External fpolicy server terminatedTue, 01 Sep 2026
- Unable to poll HCI Devices in DII - Connection timed outTue, 01 Sep 2026
- Unable to add E-Series data collector to DII due to network issuesTue, 01 Sep 2026
- CVE-2026-22020 not applicable to NetApp BlueXP and Cloud InsightsFri, 28 Aug 2026
- Data Infrastructure Insight or Workload Security web pages load with error messageFri, 28 Aug 2026
- Data Infrastructure Insight Acquisition Unit flagged by vulnerability scannerTue, 25 Aug 2026
- Error saving annotations in Data Infrastructure InsightsFri, 21 Aug 2026
- Why am I seeing Workload Security Collectors in a Degraded State with a message 'No local lif present'?Thu, 20 Aug 2026
- Workload Security UI shows Token has expiredWed, 12 Aug 2026
- Storage Workload Security misses file activity events during high loadFri, 07 Aug 2026
- SWS LDAP Collector Failed to establish LDAP connection Using LDAPS Port 636Fri, 07 Aug 2026
- Data Infrastructure Insights Workload Security Forensics CSV export only includes first 1 million entriesMon, 21 Sep 2026
- Why am I seeing Workload Security Collectors in a Degraded State with a message 'No local lif present'?Mon, 21 Sep 2026
- Cloud Insights login error when attempting to authenticate using the Auth0 URLFri, 18 Sep 2026
- Failed to execute ontapi request "cluster-identity-get" getting "Connection Reset" against CVO from on-prem AUFri, 18 Sep 2026
- Unable to log in to BlueXP/Data Infrastructure Insights using NSS/SSO credentialsFri, 18 Sep 2026
- Microsoft Teams don't display notifications of SWS alert when webhook configured as Office 365 ConnectorsFri, 18 Sep 2026
- Does SWS have any restrictions on using group email addresses as email notification recipients?Fri, 18 Sep 2026
- SWS alert notification emails are not received because recipient email addresses are in suppression stateFri, 18 Sep 2026
- Storage Workload Security Agent Disconnected with Error: java.net.UnknownHostExceptionFri, 18 Sep 2026
- Cannot update proxy information on existing DII AUWed, 16 Sep 2026
- Can we modify the poll interval for Workload Security Data Collectors in DII ?Tue, 15 Sep 2026
- Latency.total(ms) metric timestamp delay in DIIMon, 14 Sep 2026
- SWS Data Collector disconnects due to memory exhaustion when coexisting with DII AUThu, 10 Sep 2026
- CVO QTreeCapacityFull monitor suspended due to excessive alerting in DIIMon, 07 Sep 2026
- Error saving annotations in Data Infrastructure InsightsThu, 03 Sep 2026
- Data Infrastructure Insights Workload Security data collector: External fpolicy server terminatedWed, 02 Sep 2026
- Workload Security SVM collector fails with External fpolicy server terminatedTue, 01 Sep 2026
- Unable to poll HCI Devices in DII - Connection timed outTue, 01 Sep 2026
- Unable to add E-Series data collector to DII due to network issuesTue, 01 Sep 2026
- There is no Data Infrastructure Insights menu under Observability of BlueXPMon, 31 Aug 2026