Skip to main content
NetApp Knowledge Base

Data Infrastructure Insights KBs

  1. Last updated
  2. Save as PDF

Data Infrastructure Insights KBs

Featured
Can't access Data Infrastructure Insights (formerly Cloud Insights)?
Check the Cloud Services Status Page
What's New with Data Infrastructure Insights?
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Get Started with Data Infrastructure Insights
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Data Infrastructure Insights API
Integrate Data Infrastructure Insights with other applications
Data Collector List
View vendor specific reference information for all data collectors
General Troubleshooting
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Other Resources
  • DII FSx data collector generates excessive audit log entries in FSx audit logsTue, 30 Jun 2026
  • SWS Agent Server Memory Utilization Exceeds 80%Mon, 29 Jun 2026
  • Can't update IP for VNX in DII “‘clariion.password’ cannot be empty”Fri, 26 Jun 2026
  • What criteria does SWS use to detect a Mass File Deletion event?Tue, 23 Jun 2026
  • DII Workload Security data collector: External fpolicy server terminatedMon, 22 Jun 2026
  • DII SWS data collectors cannot be deleted due to active alert policyFri, 19 Jun 2026
  • Workload Security API experiences HTTP 500 timeouts using certain filter parametersThu, 18 Jun 2026
  • Virtual Machines Not Visible in NetApp Data Infrastructure Insights (DII)Tue, 16 Jun 2026
  • Mutiple Dell EMC Unisphere Data Collector Fails with Timeouts in DIIMon, 15 Jun 2026
  • Does SWS agent require httpd service on Linux host?Thu, 11 Jun 2026
  • DII Reporting Studio Access Fails with “UserDetails not authenticated”Tue, 09 Jun 2026
  • Virtual machines incorrectly mapped to the wrong ONTAP system or volume due to SVM-DR IntVol duplicationMon, 08 Jun 2026
  • Connector is in error state. Service name: audit. Reason for failure: External fpolicy server terminated.Tue, 02 Jun 2026
  • Can DII APIs be accessed without Internet connectivity ?Fri, 29 May 2026
  • DII ONTAP collector failing when cluster is behind NATTue, 26 May 2026
  • DII-Tenant is processing odata slowlyMon, 25 May 2026
  • Brocade FOS 8xx data collector in DII failing with SNMP TimeoutMon, 25 May 2026
  • Polling Fails in NetApp DII Data Collectors (KRB5KDC_ERR_CLIENT_REVOKED)Thu, 14 May 2026
  • DII fails to collect logs from ONTAP SVM Data Collector "No trusted certificate found"Thu, 14 May 2026
  • False “CVO Storage VM High Latency” Alerts Generated in Low/No IOPS condition in DIIWed, 13 May 2026
  • DII FSx data collector generates excessive audit log entries in FSx audit logsTue, 30 Jun 2026
  • SWS Agent Server Memory Utilization Exceeds 80%Mon, 29 Jun 2026
  • Can't update IP for VNX in DII “‘clariion.password’ cannot be empty”Fri, 26 Jun 2026
  • Virtual machines incorrectly mapped to the wrong ONTAP system or volume due to SVM-DR IntVol duplicationFri, 26 Jun 2026
  • Data Infrastructure Insights Workload Security data collector: External fpolicy server terminatedWed, 24 Jun 2026
  • How to add an email to share a DII Cognos reportWed, 24 Jun 2026
  • DII Infrastructure changes related to Cognos may change how reports and queries are accessedWed, 24 Jun 2026
  • Cloud Insights floods customer with alert notifications after maintenance eventWed, 24 Jun 2026
  • Data Infrastructure Insights Brocade data source fails performance collection with a timeout due to default SNMP configurationWed, 24 Jun 2026
  • What is the correct method to migrate a Data Collector from one Workload Security agent to anotherWed, 24 Jun 2026
  • "400 Bad Request" appears when accessing reporting portal in Cloud InsightsWed, 24 Jun 2026
  • What criteria does SWS use to detect a Mass File Deletion event?Tue, 23 Jun 2026
  • DII Workload Security data collector: External fpolicy server terminatedMon, 22 Jun 2026
  • DII SWS data collectors cannot be deleted due to active alert policyFri, 19 Jun 2026
  • How to troubleshoot SNMP communication by using SNMPwalkThu, 18 Jun 2026
  • Workload Security API experiences HTTP 500 timeouts using certain filter parametersThu, 18 Jun 2026
  • Virtual Machines Not Visible in NetApp Data Infrastructure Insights (DII)Tue, 16 Jun 2026
  • Mutiple Dell EMC Unisphere Data Collector Fails with Timeouts in DIIMon, 15 Jun 2026
  • Does SWS agent require httpd service on Linux host?Thu, 11 Jun 2026
  • DII Reporting Studio Access Fails with “UserDetails not authenticated”Tue, 09 Jun 2026
    NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.