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Data Infrastructure Insights (formerly Cloud Insights)

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Data Infrastructure Insights (formerly Cloud Insights)

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Check the Cloud Services Status Page
What's New with Data Infrastructure Insights?
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Get Started with Data Infrastructure Insights
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Data Infrastructure Insights API
Integrate Data Infrastructure Insights with other applications
Data Collector List
View vendor specific reference information for all data collectors
General Troubleshooting
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Other Resources
  • Acquisition Unit Server is suddenly and continuously being reported as Not connectedWed, 03 Sep 2025
  • Data Infrastructure Insights Acquisition Unit error Heartbeat Failed after recent updateWed, 03 Sep 2025
  • Unable to Add Hitachi OpsCenter to Data Infrastructure Insights (DII)Tue, 02 Sep 2025
  • Unable to access NetApp Data Infrastructure InsightsMon, 01 Sep 2025
  • SMBC Relationship Out of Sync resume notification was received 7 days later from DIIMon, 01 Sep 2025
  • Capacity Mismatch in DII ReportSun, 31 Aug 2025
  • Data Infrastructure Insights alerts spamming due to Editing AlertsThu, 21 Aug 2025
  • Can NetApp Cluster Incorporate into Power BI DashboardTue, 05 Aug 2025
  • Dell PowerMAX  Data Collector Performance Acquisition stoppedFri, 01 Aug 2025
  • After installing third party softwares on SWS agent, SWS agent service could not be runningThu, 24 Jul 2025
  • Following a suspected attack, the snapshots created by Software Workload Security are not removedThu, 24 Jul 2025
  • Workload Security Data Collectors went in error state after  Agent upgradeWed, 23 Jul 2025
  • How to add an email to share a DII Cognos reportTue, 22 Jul 2025
  • Cannot receive DII invitation emails to join as the user's domain is differentTue, 22 Jul 2025
  • DII API access Token "errorCode":"NOT_AUTHENTICATED"Tue, 22 Jul 2025
  • Error while trying to access DIITue, 22 Jul 2025
  • DII Data Collector has performance graphs plotted for more than 5 minutesTue, 22 Jul 2025
  • Why doesn't DII show Hyper-V  performance metrics deployed with non-english language?Mon, 21 Jul 2025
  • E-series legacy collector fails to poll in DIIThu, 17 Jul 2025
  • How to configure the Storage Workload Security Active Directory User collectorWed, 16 Jul 2025
  • Data Infrastructure Insights alerts spamming due to Editing AlertsMon, 08 Sep 2025
  • Acquisition Unit Server is suddenly and continuously being reported as Not connectedThu, 04 Sep 2025
  • DII login fails as access deniedWed, 03 Sep 2025
  • Data Infrastructure Insights Acquisition Unit error Heartbeat Failed after recent updateWed, 03 Sep 2025
  • How to collect cloud Insights Workload Security agent logs using a built in shell scriptTue, 02 Sep 2025
  • Removing Duplicate BlueXP Identities in Data Infrastructure InsightsTue, 02 Sep 2025
  • Unable to Add Hitachi OpsCenter to Data Infrastructure Insights (DII)Tue, 02 Sep 2025
  • Unable to access NetApp Data Infrastructure InsightsMon, 01 Sep 2025
  • SMBC Relationship Out of Sync resume notification was received 7 days later from DIIMon, 01 Sep 2025
  • Capacity Mismatch in DII ReportSun, 31 Aug 2025
  • DII API access Token "errorCode":"NOT_AUTHENTICATED"Thu, 28 Aug 2025
  • What Ip adresses do i need to whitelist for incoming webhooks in DII/SWS?Wed, 27 Aug 2025
  • Trying to access Cloud Insights and having issuesWed, 20 Aug 2025
  • Data Collector polling Failed with Read timed out: cluster-identity-get errorTue, 19 Aug 2025
  • Cloud Insights ETL stops runningThu, 14 Aug 2025
  • Performance issues in SVM due to buffer exhaustion on Workload Security data collectorTue, 12 Aug 2025
  • What is the correct method to migrate a Data Collector from one Workload Security agent to anotherSat, 09 Aug 2025
  • How to troubleshoot SNMP communication by using SNMPwalkTue, 05 Aug 2025
  • Data Infrastructure Insights is sending too many alertTue, 05 Aug 2025
  • Can NetApp Cluster Incorporate into Power BI DashboardTue, 05 Aug 2025
    NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.