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Data Infrastructure Insights (formerly Cloud Insights)

Data Infrastructure Insights (formerly Cloud Insights)

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What's New with Data Infrastructure Insights?
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Get Started with Data Infrastructure Insights
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Data Infrastructure Insights API
Integrate Data Infrastructure Insights with other applications
Data Collector List
View vendor specific reference information for all data collectors
General Troubleshooting
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Other Resources
  • The connection status of the Acquisition Unit in DII is shown as 'heartbeat failed' due to the service being downFri, 20 Dec 2024
  • Unable to Hyper-V data collector in DII fails timeout errorTue, 17 Dec 2024
  • Volumes attached to physical hosts not shown in DII when using Hitachi Ops collectorsTue, 17 Dec 2024
  • When the callhome.arw.activity.seen event occurs, SWS does not receive the notification due to an SSL communication errorFri, 13 Dec 2024
  • Brocade Switch Collectors in DII Fail with Connection timed out errorMon, 09 Dec 2024
  • Workload Security agent server detects "The JKS keystore uses a proprietary format."Fri, 06 Dec 2024
  • Dashboard Latency data missing for some ONTAP clustersTue, 03 Dec 2024
  • Country Annotations are not being returned in Data Infrastructure InsightsWed, 27 Nov 2024
  • Symmetrix Array volumes are not listed when viewing data collector detailsTue, 19 Nov 2024
  • How much network traffic is increased by one activity of Storage Workload Security?Tue, 19 Nov 2024
  • What is the correct procedure to address ransomware alerts in Data Infrastructure InsightsFri, 15 Nov 2024
  • AD collector in workload security discovers less number of users than expectedWed, 06 Nov 2024
  • How to assign Account Owner role to DII usersTue, 05 Nov 2024
  • Brocade switch data source failed to get performance data in DII with error Failed to discover the USM Engine IDMon, 04 Nov 2024
  • Cloud Insights floods customer with alert notifications after maintenance eventMon, 04 Nov 2024
  • Workload security collector fails with Error Code: Agent008Fri, 01 Nov 2024
  • FSx for NetApp ONTAP data collector for Storage Workload Security remains in error state: "No local IP address found on the connector"Thu, 24 Oct 2024
  • High Swap Space Usage alerts for Workload Security AgentsMon, 21 Oct 2024
  • Adding SVM Data Collector in DII fails due to data LIF connection issueThu, 17 Oct 2024
  • Why do the number of unprotected volumes reported vary between  time and date ranges?Wed, 16 Oct 2024
  • The connection status of the Acquisition Unit in DII is shown as 'heartbeat failed' due to the service being downFri, 20 Dec 2024
  • Workload Security Data Collector does not recover automatically after network failureFri, 20 Dec 2024
  • What network failure prevents Audit data from being sent to DII server?Fri, 20 Dec 2024
  • Data Infrastructure Insights Brocade data source fails performance collection with a timeout due to default SNMP configurationThu, 19 Dec 2024
  • There is no Data Infrastructure Insights menu under Observability of BlueXPWed, 18 Dec 2024
  • Unable to Hyper-V data collector in DII fails timeout errorTue, 17 Dec 2024
  • Volumes attached to physical hosts not shown in DII when using Hitachi Ops collectorsTue, 17 Dec 2024
  • OnCommand Insight Cisco Switch Data Source Resolution GuideTue, 17 Dec 2024
  • Unable to see configured Kubernetes clusters on Cloud Insights under both kubernetes clusters and collectorsSun, 15 Dec 2024
  • When the callhome.arw.activity.seen event occurs, SWS does not receive the notification due to an SSL communication errorFri, 13 Dec 2024
  • Brocade Switch Collectors in DII Fail with Connection timed out errorMon, 09 Dec 2024
  • Workload Security agent server detects "The JKS keystore uses a proprietary format."Fri, 06 Dec 2024
  • How to transition from NetApp Cloud Connection to AU based data collectorTue, 03 Dec 2024
  • Dashboard Latency data missing for some ONTAP clustersTue, 03 Dec 2024
  • Data Infrastructure Insights performance poll failure due to internal error for ONTAP data collectorTue, 03 Dec 2024
  • Data Infrastructure Insights Workload Security Agent run into Not Connected status due to proxyTue, 03 Dec 2024
  • Data collector frequently alerts with error "Error processing request or during the I/O operation" in Data Infrastructure InsightsTue, 03 Dec 2024
  • How to increase timeout values of a Data Collector in Data Infrastructure InsightsTue, 03 Dec 2024
  • How to collect logs for a Data Infrastructure Insights Acquisition Unit Server issueTue, 03 Dec 2024
  • How can the previous and  current status of Data Infrastructure Insights and BlueXP be determined?Tue, 03 Dec 2024

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