Data Infrastructure Insights KBs
Data Infrastructure Insights KBs
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Can't access Data Infrastructure Insights (formerly Cloud Insights)?
Check the Cloud Services Status Page
Check the Cloud Services Status Page
What's New with Data Infrastructure Insights?
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Get Started with Data Infrastructure Insights
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Data Infrastructure Insights API
Integrate Data Infrastructure Insights with other applications
Integrate Data Infrastructure Insights with other applications
Data Collector List
View vendor specific reference information for all data collectors
View vendor specific reference information for all data collectors
General Troubleshooting
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Other Resources
- Unable to Delete Annotation Values in Data Infrastructure Insights DIIThu, 04 Dec 2025
- DII AU Server Install Drive Full Due to Undersized ResourcesWed, 03 Dec 2025
- DII did not generate Alerts During Node Connection Disconnections in ONTAP ClusterTue, 02 Dec 2025
- ONTAP collectors fail intermittently in DII as stream closed before poll completionMon, 01 Dec 2025
- Which users are included in “All Observability Administrators” as DII notification recipients?Fri, 28 Nov 2025
- Is no action required for DII alert "RESOLVED: Acquisition Unit Heartbeat-Critical"?Wed, 26 Nov 2025
- DII AU Heartbeat Failed When AU and Workload Security Agent are configured on same VMTue, 25 Nov 2025
- Workload Security Collector not displaying Forensics DataFri, 21 Nov 2025
- DII Acquisition Unit Not Updating with DynatraceThu, 20 Nov 2025
- Which third-party softwares are used in DII?Thu, 20 Nov 2025
- Is Critical Health Alert for SWS agent sent to address specified in Security Alerts?Thu, 20 Nov 2025
- Unisphere data collector throws “no Symmetrix arrays found”Wed, 19 Nov 2025
- ZFS Appliance data collector fails to log in to ZFS array during data collectionFri, 14 Nov 2025
- Is there another tool to monitor ASA r2 systems other than DII?Tue, 11 Nov 2025
- LDAP Invalid Credentials when trying to add an LDAP user directory collector to SWSSat, 01 Nov 2025
- Can DII Storage Workload Security attack detection exclude specific activities?Thu, 30 Oct 2025
- Under what conditions does SWS detect "User Activity Rate" involving "- Copy" paths?Wed, 29 Oct 2025
- Workload Security agent is Not Connected due to DII cloud-side outageTue, 28 Oct 2025
- Hyper-V Cluster Acquisition Fails with “Failed to create Hosts for the cluster”Tue, 28 Oct 2025
- DII FSx collector fails with "General Error" message when using a custom user, even though collector test feature shows as successfulMon, 27 Oct 2025
- Unable to Delete Annotation Values in Data Infrastructure Insights DIIThu, 04 Dec 2025
- DII AU Server Install Drive Full Due to Undersized ResourcesWed, 03 Dec 2025
- DII did not generate Alerts During Node Connection Disconnections in ONTAP ClusterTue, 02 Dec 2025
- The installation of AU for DII fails at step 2/8 "Sending Certificate-Signing Request" due to a timeoutTue, 02 Dec 2025
- ONTAP collectors fail intermittently in DII as stream closed before poll completionMon, 01 Dec 2025
- Which users are included in “All Observability Administrators” as DII notification recipients?Fri, 28 Nov 2025
- Is no action required for DII alert "RESOLVED: Acquisition Unit Heartbeat-Critical"?Wed, 26 Nov 2025
- Removing Duplicate NetApp Console (formerly BlueXP) Identities in Data Infrastructure InsightsWed, 26 Nov 2025
- DII AU Heartbeat Failed When AU and Workload Security Agent are configured on same VMTue, 25 Nov 2025
- Workload Security Collector not displaying Forensics DataFri, 21 Nov 2025
- Error while trying to access DIIFri, 21 Nov 2025
- Workload Security Agent is not configured due to failure of HTTP GET with error nullFri, 21 Nov 2025
- DII Acquisition Unit Not Updating with DynatraceThu, 20 Nov 2025
- Which third-party softwares are used in DII?Thu, 20 Nov 2025
- Is Critical Health Alert for SWS agent sent to address specified in Security Alerts?Thu, 20 Nov 2025
- Data Infrastructure Insights acquisition unit shows status of "Heartbeat failed"Thu, 20 Nov 2025
- Unisphere data collector throws “no Symmetrix arrays found”Wed, 19 Nov 2025
- ZFS Appliance data collector fails to log in to ZFS array during data collectionFri, 14 Nov 2025
- Is there another tool to monitor ASA r2 systems other than DII?Tue, 11 Nov 2025
- How to Enable Identity Federation for SSO in Data Infrastructure InsightsTue, 11 Nov 2025