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Data Infrastructure Insights (formerly Cloud Insights)

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Data Infrastructure Insights (formerly Cloud Insights)

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What's New with Data Infrastructure Insights?
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Get Started with Data Infrastructure Insights
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Data Infrastructure Insights API
Integrate Data Infrastructure Insights with other applications
Data Collector List
View vendor specific reference information for all data collectors
General Troubleshooting
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Other Resources
  • DII API fails with HTTP 401 error even though access token is still validWed, 01 Oct 2025
  • StorageGRID Collector Does Not Display Performance Metrics (Latency/IOPS) in DIIMon, 29 Sep 2025
  • SWS and FPolicy: Frequently Asked QuestionsThu, 25 Sep 2025
  • Data Collection Fails on FSXN Due to cluster-identity-get error in DIIWed, 24 Sep 2025
  • Workload Security Data Collector status error "No route to host" for User Directory Data CollectorWed, 17 Sep 2025
  • Incorrect Port Alerts on Brocade SwitchTue, 16 Sep 2025
  • Is git required to be present on Storage Workload Security agents?Mon, 15 Sep 2025
  • High Memory Usage on Workload Security Agent ServerFri, 12 Sep 2025
  • Acquisition Unit Server is suddenly and continuously being reported as Not connectedWed, 03 Sep 2025
  • Data Infrastructure Insights Acquisition Unit error Heartbeat Failed after recent updateWed, 03 Sep 2025
  • Unable to Add Hitachi OpsCenter to Data Infrastructure Insights (DII)Tue, 02 Sep 2025
  • Unable to access NetApp Data Infrastructure InsightsMon, 01 Sep 2025
  • SMBC Relationship Out of Sync resume notification was received 7 days later from DIIMon, 01 Sep 2025
  • Capacity Mismatch in DII ReportSun, 31 Aug 2025
  • Data Infrastructure Insights alerts spamming due to Editing AlertsThu, 21 Aug 2025
  • Can NetApp Cluster Incorporate into Power BI DashboardTue, 05 Aug 2025
  • Dell PowerMAX  Data Collector Performance Acquisition stoppedFri, 01 Aug 2025
  • After installing third party softwares on SWS agent, SWS agent service could not be runningThu, 24 Jul 2025
  • Following a suspected attack, the snapshots created by Software Workload Security are not removedThu, 24 Jul 2025
  • Workload Security Data Collectors went in error state after  Agent upgradeWed, 23 Jul 2025
  • DII API fails with HTTP 401 error even though access token is still validWed, 01 Oct 2025
  • StorageGRID Collector Does Not Display Performance Metrics (Latency/IOPS) in DIIMon, 29 Sep 2025
  • SWS and FPolicy: Frequently Asked QuestionsThu, 25 Sep 2025
  • Data Collection Fails on FSXN Due to cluster-identity-get error in DIIWed, 24 Sep 2025
  • Workload Security Data Collector status error "No route to host" for User Directory Data CollectorThu, 18 Sep 2025
  • Workload Security Data Collector status error "No route to host (Host unreachable)"Wed, 17 Sep 2025
  • Incorrect Port Alerts on Brocade SwitchTue, 16 Sep 2025
  • Trying to access Cloud Insights and having issuesTue, 16 Sep 2025
  • Is git required to be present on Storage Workload Security agents?Mon, 15 Sep 2025
  • High Memory Usage on Workload Security Agent ServerFri, 12 Sep 2025
  • Data Infrastructure Insights alerts spamming due to Editing AlertsMon, 08 Sep 2025
  • Acquisition Unit Server is suddenly and continuously being reported as Not connectedThu, 04 Sep 2025
  • DII login fails as access deniedWed, 03 Sep 2025
  • Data Infrastructure Insights Acquisition Unit error Heartbeat Failed after recent updateWed, 03 Sep 2025
  • How to collect cloud Insights Workload Security agent logs using a built in shell scriptTue, 02 Sep 2025
  • Removing Duplicate BlueXP Identities in Data Infrastructure InsightsTue, 02 Sep 2025
  • Unable to Add Hitachi OpsCenter to Data Infrastructure Insights (DII)Tue, 02 Sep 2025
  • Unable to access NetApp Data Infrastructure InsightsMon, 01 Sep 2025
  • SMBC Relationship Out of Sync resume notification was received 7 days later from DIIMon, 01 Sep 2025
  • Capacity Mismatch in DII ReportSun, 31 Aug 2025
    NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.