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    • OnCommand Data Warehouse ETL fails and user is unable to access the ‘Connectors’ window due to DWH password encryption file mismatch
      https://kb.netapp.com/data-mgmt/OCI_Kbs/DWH_ETL_fails_and_user_is_unable_to_access_the_Connectors_window_due_to_DWH_password_encryption_file_mismatch
      OnCommand Data Warehouse ETL fails and user is unable to access the ‘Connectors’ window due to DWH password encryption file mismatch. This issue is caused due to a conflict between the ‘Password encry...OnCommand Data Warehouse ETL fails and user is unable to access the ‘Connectors’ window due to DWH password encryption file mismatch. This issue is caused due to a conflict between the ‘Password encryption keys’ that are in the DWH server and what is currently being used by one or more of the OCI connectors.
    • NetApp OnCommand Insight acquisition of a EMC Data Domain array fails with "Could not find ^---.*"
      https://kb.netapp.com/data-mgmt/OCI_Kbs/NetApp_OnCommand_Insight_acquisition_of_a_EMC_Data_Domain_array_fails_with_Could_not_find
      Applies to NetApp OnCommand Insight EMC Data Domain Issue NetApp Oncommand Insight fails to parse the results from an EMC Data Domain datasource. Error: 2020-01-14 11:56:12,174 ERROR [com.onaro.sanscr...Applies to NetApp OnCommand Insight EMC Data Domain Issue NetApp Oncommand Insight fails to parse the results from an EMC Data Domain datasource. Error: 2020-01-14 11:56:12,174 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] <datasource name> [Internal error] - Error parsing results from device ([Device name General Device]: Could not find ^---.* starting from line 3)
    • Unable to launch OnCommand Application with port 80 'Address already in use error: JVM_Bind'
      https://kb.netapp.com/data-mgmt/OCI_Kbs/Unable_to_launch_OnCommand_Application_with_port_80_Address_already_in_use_error_JVM_Bind
      Java client returns the following Application Error: Unable to launch the application. ERROR [org.jboss.msc.service.fail] (MSC service thread 1-7) MSC000001: Failed to start service org.wildfly.undert...Java client returns the following Application Error: Unable to launch the application. ERROR [org.jboss.msc.service.fail] (MSC service thread 1-7) MSC000001: Failed to start service org.wildfly.undertow.listener.default: org.jboss.msc.service.StartException in service org.wildfly.undertow.listener.default: Address already in use: bind /0.0.0.0:80
    • How to get assistance with custom Service Now integration for Data Infrastructure Insights
      https://kb.netapp.com/Cloud/BlueXP/DII/How_to_get_assistance_with_custom_Service_Now_integration_for_Data_Infrastructure_Insights
      Applies to Data Infrastructure Insights (DII) (formerly Cloud Insights) Services Service Now ONTAP Description Assistance with custom Service Now integration for DII
    • How to change "db2admin" local user password in DWH server
      https://kb.netapp.com/data-mgmt/OCI_Kbs/How_to_change_db2admin_local_user_password_in_DWH_server
      Applies to Data Warehouse (DWH) 7.3.x Oncommand Insight (OCI) 7.3.x Description IBM Cognos uses DB2 database in DWH server DB2 database get installed automatically when you are installing the DWH appl...Applies to Data Warehouse (DWH) 7.3.x Oncommand Insight (OCI) 7.3.x Description IBM Cognos uses DB2 database in DWH server DB2 database get installed automatically when you are installing the DWH application During the DWH installation user have an options to create local or domain DB2 user use by DB2 database, by default "db2admin" was the user name choosen by the installer.
    • Cloud Insights Monitor is Displaying Incorrect Values by a Large Factor
      https://kb.netapp.com/Cloud/BlueXP/DII/Cloud_Insights_Monitor_is_Displaying_Incorrect_Values_by_a_Large_Factor
      Applies to Cloud Insights (CI) Issue When checking a metric based monitor in CI the values on the graph are incorrect by a consistent factor.
    • Frequent monitoring of switches through CLI scripting on Brocade SAN switches
      https://kb.netapp.com/Cloud/BlueXP/DII/Frequent_monitoring_of_switches_through_CLI_scripting_on_Brocade_SAN_switches
      Applies to Cloud Insights OnCommand Insight (OCI) Brocade SAN switches Issue The switch will become unusable if the compact flash fails. The switch may hang, fault or fail to come back online after a ...Applies to Cloud Insights OnCommand Insight (OCI) Brocade SAN switches Issue The switch will become unusable if the compact flash fails. The switch may hang, fault or fail to come back online after a firmware upgrade or other operation that requires use of the compact flash. Failure to boot Loss of console access
    • How to Integrate Tools with Splunk via Storage Workload Security
      https://kb.netapp.com/Cloud/BlueXP/DII/How_to_Integrate_Tools_with_Splunk_via_Storage_Workload_Security
      Applies to Cloud Insights Workload Security Description Instructions on Integrating Tools with Splunk
    • Why is there missing data from dwh_inventory.acq_data_source tables?
      https://kb.netapp.com/Cloud/BlueXP/DII/Why_is_there_missing_data_from_dwh_inventory_acq_data_source_tables
      Applies to Cloud Insights Datawarehouse (CI DWH) Answer This is a limitation within Cloud Insights as the tables being queriesappear to be deprecated and are legacy from OnCommand Insights. All the da...Applies to Cloud Insights Datawarehouse (CI DWH) Answer This is a limitation within Cloud Insights as the tables being queriesappear to be deprecated and are legacy from OnCommand Insights. All the data will be present except for the datasource type, vendor, and model fields. Additional Information
    • Cloud Insights Workload Security ONTAP Data Collectors Failing with Connection Refused
      https://kb.netapp.com/Cloud/BlueXP/DII/Cloud_Insights_Workload_Security_ONTAP_Data_Collectors_Failing_with_Connection_Refused
      Applies to Cloud Insights Service (CI) Software Workload Security (SWS) Issue CI Data Collectors are failing with error: Failed to determine ONTAP type for [hostname: XXX.XXX.XXX.XXX, subDatasourceNam...Applies to Cloud Insights Service (CI) Software Workload Security (SWS) Issue CI Data Collectors are failing with error: Failed to determine ONTAP type for [hostname: XXX.XXX.XXX.XXX, subDatasourceName: twtpes1180]. Reason: Connection error to Storage System XXX.XXX.XXX.XXX: Connection refused (Connection refused)
    • Cloud Insights Acquisition Unit not connected and acq service will not start
      https://kb.netapp.com/Cloud/BlueXP/DII/Cloud_Insights_Acquisition_Unit_not_connected_and_acq_service_will_not_start
      Applies to Cloud Insights (CIS) Windows OS Issue The acquisition unit (Admin / Data Collectors / Acquisition Units) shows "Not Connected" When manually attempt to start acquisition service, it will no...Applies to Cloud Insights (CIS) Windows OS Issue The acquisition unit (Admin / Data Collectors / Acquisition Units) shows "Not Connected" When manually attempt to start acquisition service, it will not start.