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Data Infrastructure Insights(DII)  Acquisition Unit Heartbeat failed

  1. Last updated
    Apr 13, 2025
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Category:
data-infrastructure-insights
Specialty:
cloud
Last Updated:
4/13/2025, 2:53:42 PM

Applies to

Data Infrastructure Insights (DII)

Issue

  • The connection status of the Acquisition Unit, shown in Observability > Collectors > Acquisition Units,  is 'heartbeat failed'.
  • Error seen in the logs-

[2025-04-07 06:56:13.453] [AuServiceImpl-HEARTBEAT] [INFO] [com.netapp.ci.au.utils.LogIngestUtils] [] [] [] [] [[log_ingest_utils] Logging: [HEARTBEAT] Acquisition unit auxxxxx at IP address 10.x.x.x . Heartbeat overdue by: 4232292 seconds]

2025-02-12 06:45:54,076 ERROR [ATM-Force Acq Listener] com.onaro.sanscreen.acquisition.framework.mgmt.DataSourceEventsManager - Failed to retrieve events. Request to <DII_Tenant_URL> failed: Socket closed 

Caused by: java.net.SocketException: Socket closed

 

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