All NetApp RMAs
Missing product labels can be obtained at UPS Returns On The Web.
- Enter NetApp PREQ reference number and country (PREQ# 8XXXXX)
Note: After entering the PREQ number, if the website says Invalid PREQ#/Country, then please try again after 24 hrs. It can take up to 24 - 48 hours for the PREQ number to get updated on the website.
- Confirm collection address.
- Enter email address and contact name. AWB will now appear on screen.
- Print and attach AWB to box.
Note: UPS Drop-off locations are not available in Europe. Please contact UPS for collection on the telephone number provided in the AWB and quote NetApp account number ”167-389”.