DS460C Drawers Control Module(DCM) fault
Applies to
DS460C disk shelf
Issue
- Event Message error:
monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power
supplies, disks, and temperature sensors.
- DS460C reports a critical fault from one of the DCM elements in
STORAGE-FAULT.
DCM installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10; with error: 1
DCM information by element:
[1] Serial number: XXXXXXXXXXXXX Part number: XXXXXXXXXXXXX
Type: XXXXXXXXX Vendor: XXXXXXXXX Firmware version: 00000647Shelf Type: DS460-12
Product Serial Number: 0XXXXXXXXX
Module Type: IOM12
Enclosure:
Element Status Status Bytes Status Descriptions
1: OK 01,00,02,00 FAIL
Drawers Control Module:
Element Status Status Bytes Status Descriptions
1 [IOM12 A] : CRITICAL 02,00,01,00 REPORT
2 [IOM12 A] : OK 01,00,01,00 REPORT
...- The shelf can also report
SHELF OVER TEMPERATUREor other temperture warning alert intermittently at the same time as the DCM fault.
Sat May 20 01:08:37 +0900 [Nodename-01: dsa_worker4: ses.status.temperatureWarning:alert]: DS460-12 (S/N SHxxxxxxxxx000xx) shelf 20 on channel 1a temperature warning for Temperature sensor 21: not installed or failed. Current temperature: 33 C (91 F). This module is on the front of the shelf 1st drawer from the top, module B sensor 2.
Sat May 20 01:08:37 +0900 [Nodename-01: dsa_worker4: ses.status.temperatureWarning:alert]: DS460-12 (S/N SHxxxxxxxxx000xx) shelf 20 on channel 1a temperature warning for Temperature sensor 26: not installed or failed. Current temperature: 35 C (95 F). This module is on the front of the shelf 4th drawer from the top, module B sensor 1.
- You may also see the following error
12/23/2022 08:34:15 Nodename-01 ALERT callhome.hostport.disable: Call home for HOST_PORT_FAIL - Disabled by IOM12/23/2022 08:34:15 Nodename-01 ALERT ds.sas.hostphy.disableErr: Port [DCM2-1] on channels 0c shelf ID 20 IOM B disabled due to excessive phy changes.