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DS460C drawer in a critical state

  1. Last updated
    Jul 4, 2024
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87
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:
7/4/2024, 4:21:59 AM

Applies to

  • DS460C
  • FAS/AFF

Issue

  • Receiving DISK REDUNDANCY FAILED  errors
  • When looking at the drawers in the affected shelf, an IOM is missing information
cluster1::> storage shelf drawer show
Drawer   Disk
    Shelf Drawer    Status A/B     Closed? Count   Firmware A/B
    ----- ------ ----------------- ------- ----- -----------------
     2.5
               1   normal/normal   closed      4 00000634/00000634
               2   normal/   -     closed      4 00000634/   -    
               3   normal/normal   closed      4 00000634/00000634
               4   normal/normal   closed      5 00000634/00000634
               5   normal/normal   closed      4 00000634/00000634
    5 entries were displayed.
  • PHY paths to a specific drawer will be in an unhealthy state
[DCM1.0] OK             7       12.0        0           0       0        0         0       3
[DCM1.1] OK             7       12.0        0           0       0        0         0       3
[DCM1.2] OK             7       12.0        0           0       0        0         0       3
[DCM1.3] OK             7       12.0        0           0       0        0         0       3
[DCM2.0] UNKWN LNK      7         NA        0           0       0        0         0       0
[DCM2.1] UNKWN LNK      7         NA        0           0       0        0         0       0
[DCM2.2] UNKWN LNK      7         NA        0           0       0        0         0       0
[DCM2.3] UNKWN LNK      7         NA        0           0       0        0         0       0
[DCM3.0] OK             7       12.0        0           0       0        0         0       3
[DCM3.1] OK             7       12.0        0           0       0        0         0       3
[DCM3.2] OK             7       12.0        0           0       0        0         0       3
[DCM3.3] OK             7       12.0        0           0       0        0         0       3
[DCM4.0] OK             7       12.0        0           0       0        0         0       3
[DCM4.1] OK             7       12.0        0           0       0        0         0       3
[DCM4.2] OK             7       12.0        0           0       0        0         0       3
[DCM4.3] OK             7       12.0        0           0       0        0         0       3
[DCM5.0] OK             7       12.0        0           0       0        0         0       3
[DCM5.1] OK             7       12.0        0           0       0        0         0       3
[DCM5.2] OK             7       12.0        0           0       0        0         0       3
[DCM5.3] OK             7       12.0        0           0       0        0         0       3

 

 

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