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    • Attention LED on a shelf DS460C after drawer replacement with no issues
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Attention_LED_on_a_shelf_DS460C_after_drawer_replacement_with_no_issues
      Drawers Control Module: Element Status Status Bytes Status Descriptions 1 [IOM12 A] : OK 01,00,01,00 REPORT 2 [IOM12 A] : OK 01,00,01,00 REPORT 3 [IOM12 A] : CRITICAL 02,40,00,00 FAIL 4 [IOM12 A] : OK...Drawers Control Module: Element Status Status Bytes Status Descriptions 1 [IOM12 A] : OK 01,00,01,00 REPORT 2 [IOM12 A] : OK 01,00,01,00 REPORT 3 [IOM12 A] : CRITICAL 02,40,00,00 FAIL 4 [IOM12 A] : OK 01,00,01,00 REPORT 5 [IOM12 A] : OK 01,00,01,00 REPORT 6 [IOM12 B] : OK 01,00,01,00 REPORT 7 [IOM12 B] : OK 01,00,01,00 REPORT 8 [IOM12 B] : OK 01,40,01,00 FAIL, REPORT 9 [IOM12 B] : OK 01,00,01,00 REPORT 10 [IOM12 B] : OK 01,00,01,00 REPORT
    • Attention LED light of DS460C is amber and “storage show fault -v” shows “FAIL, REPORT”
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/DS460C_shelf_Attention_Led_light_amber_hardware_status_is_normal_but_there_is_fail_report_under_the_status_description
      "storage show fault -v” command shows that the hardware status is normal but “FAIL, REPORT” is included in status descriptions 1 [IOM12 A] : OK 01,00,01,00 REPORT 2 [IOM12 A] : OK 01,00,01,00 REPORT 3..."storage show fault -v” command shows that the hardware status is normal but “FAIL, REPORT” is included in status descriptions 1 [IOM12 A] : OK 01,00,01,00 REPORT 2 [IOM12 A] : OK 01,00,01,00 REPORT 3 [IOM12 A] : OK 01,40,01,00 FAIL, REPORT 4 [IOM12 A] : OK 01,00,01,00 REPORT 5 [IOM12 A] : OK 01,00,01,00 REPORT 6 [IOM12 B] : OK 01,00,01,00 REPORT 7 [IOM12 B] : OK 01,00,01,00 REPORT 8 [IOM12 B] : OK 01,00,01,00 REPORT 9 [IOM12 B] : OK 01,00,01,00 REPORT 10 [IOM12 B] : OK 01,00,01,00 REPORT
    • Single disk bypassed by both IOM modules and critical shelf fault on one node
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Single_disk_bypassed_by_both_IOM_modules_and_critical_shelf_fault_on_one_node
      2 [Bay 2]: NOT INSTALLED 05,02,00,00 5 [Bay 5]: NOT INSTALLED 05,05,00,00 8 [Bay 8]: NOT INSTALLED 05,08,00,00 10 [Bay 10]: OK 01,0A,00,00 11 [Bay 11]: NOT INSTALLED 05,0B,00,00 14 [Bay 2]: NOT INSTAL...2 [Bay 2]: NOT INSTALLED 05,02,00,00 5 [Bay 5]: NOT INSTALLED 05,05,00,00 8 [Bay 8]: NOT INSTALLED 05,08,00,00 10 [Bay 10]: OK 01,0A,00,00 11 [Bay 11]: NOT INSTALLED 05,0B,00,00 14 [Bay 2]: NOT INSTALLED 05,02,00,00 22 [Bay 10]: OK 01,0A,00,00 23 [Bay 11]: NOT INSTALLED 05,0B,00,00 34 [Bay 10]: OK 01,0A,00,00 35 [Bay 11]: NOT INSTALLED 05,0B,00,00 46 [Bay 10]: OK 01,0A,00,00 47 [Bay 11]: NOT INSTALLED 05,0B,00,00 58 [Bay 10]: OK 01,0A,00,00 59 [Bay 11]: NOT INSTALLED 05,0B,00,00
    • IOM12 firmware version 0250 and later include an "A" suffix has ONTAP version dependencies
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/IOM12_firmware_version_0250_and_later_include_an_A_suffix_has_ONTAP_version_dependencies
      Applies to DS460C DS224C Shelves using IOM12 (Input Output Module). Issue Unable to install shelf firmware 0250 and later for IOM12 modules on certain versions of Data ONTAP.
    • How to map DS460C elements by error messages and SES codes to a physical location on the shelf
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_map_DS460C_elements_by_error_messages_and_SES_codes_to_a_physical_location_on_the_shelf
      Applies to DS460C Storage shelf Description This article explains how to map DS460C elements to a physical location on the shelf.
    • How to arrange disks in a non fully-populated DS460C or DE460C shelf
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_arrange_disks_in_a_non_fully-populated_DS460C_or_DE460C_shelf
      This article provides detailed information on how to arrange disks in a DS460C/DE460C disk shelves that are purchased non-fully populated (less than 60 total disks) in specific locations in the drawer...This article provides detailed information on how to arrange disks in a DS460C/DE460C disk shelves that are purchased non-fully populated (less than 60 total disks) in specific locations in the drawers to eliminate/not generate error messages.
    • How to remove a shelf from ONTAP
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_remove_a_shelf_from_ONTAP
      Applies to ONTAP 9 Disk shelves DS212C DS224X DS424X DS4486 DS460C Description Before removing a shelf the data needs to be evacuated and ownership and partitioning removed.
    • How to Troubleshoot DS460C Disk Shelf Drawer Controller Module (DCM) Faults after ONTAP upgrade to 9.5 and Firmware upgrade
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/How_to_Troubleshoot_DS460C_Disk_Shelf_Drawer_Controller_Module_DCM_Faults_after_ONTAP_upgrade_to_9_5_and_Firmware_upgrade
      Drawers Control Module: Element Status Status Bytes Status Descriptions 1 [IOM12 A] : OK 01,00,01,00 REPORT 2 [IOM12 A] : OK 01,00,01,00 REPORT 3 [IOM12 A] : OK 01,40,01,00 FAIL, REPORT 4 [IOM12 A] : ...Drawers Control Module: Element Status Status Bytes Status Descriptions 1 [IOM12 A] : OK 01,00,01,00 REPORT 2 [IOM12 A] : OK 01,00,01,00 REPORT 3 [IOM12 A] : OK 01,40,01,00 FAIL, REPORT 4 [IOM12 A] : OK 01,00,01,00 REPORT 5 [IOM12 A] : OK 01,00,01,00 REPORT 6 [IOM12 B] : OK 01,00,01,00 REPORT 7 [IOM12 B] : OK 01,00,01,00 REPORT 8 [IOM12 B] : OK 01,00,01,00 REPORT 9 [IOM12 B] : OK 01,00,01,00 REPORT 10 [IOM12 B] : OK 01,00,01,00 REPORT
    • Arranging disks in a non fully-populated DS460C shelf after receiving ses.shelf.drawer.min.drives:info EMS message
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Arranging_disks_in_a_non_fully_populated_DS460C_shelf_after_receiving_ses_shelf_drawer_min_drives_info_EMS_message
      [dsa_disc: ses.shelf.drawer.min.drives:info]: Disk shelf 11, drawer 5, bay 0 missing, drawer needs first 4 drives installed. [dsa_disc: ses.shelf.drawer.min.drives:info]: Disk shelf 11, drawer 5, bay ...[dsa_disc: ses.shelf.drawer.min.drives:info]: Disk shelf 11, drawer 5, bay 0 missing, drawer needs first 4 drives installed. [dsa_disc: ses.shelf.drawer.min.drives:info]: Disk shelf 11, drawer 5, bay 3 missing, drawer needs first 4 drives installed. [dsa_disc: ses.shelf.drawer.min.drives:info]: Disk shelf 11, drawer 5, bay 6 missing, drawer needs first 4 drives installed. [dsa_disc: ses.shelf.drawer.min.drives:info]: Disk shelf 11, drawer 5, bay 9 missing, drawer needs first 4 drives installed.
    • DS460C Drawers Control Module DCM fault
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/DS460C_Drawers_Control_Module_DCM_fault
      This article provides a solution for addressing the Drawer Control Module (DCM) fault in the DS460C disk shelf.
    • Unified Manager fails to discover a cluster with IOM12 disk shelf
      https://kb.netapp.com/Legacy/OnCommand_Suite/Unified_Manager_fails_to_discover_a_cluster_with_IOM12_disk_shelf
      Cluster having a disk shelf with IOM12 module in inter-shelf connection (e.g. OnCommand Unified Manager is unable to complete discovery of a cluster due to duplicate serial numbers on shelf cables Uni...Cluster having a disk shelf with IOM12 module in inter-shelf connection (e.g. OnCommand Unified Manager is unable to complete discovery of a cluster due to duplicate serial numbers on shelf cables Unified Manager fails to discover a cluster having an IOM12 disk shelf. org.springframework.dao.IncorrectResultSizeDataAccessException: query did not return a unique result: 3; nested exception is org.hibernate.NonUniqueResultException: query did not return a unique result: 3