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CHASSIS OVER TEMPERATURE SHUTDOWN - AutoSupport Message

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aff-series
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hw
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Applies to

  • AFF systems
  • FAS systems
  • ONTAP 9
  • callhome.chassis.hitemp
    • chassisOverTemp
    • chassis.hitemp

Event Summary

[node02: env_mgr: callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE

This message occurs when the chassis temperature is too hot.

  • It is sent just before system shutdown and indicates a potential environmental problem or faulty hardware in the system, such as a fan failure or a malfunctioning temperature sensor.
  • Systems should be in a room with temperatures withing the operating range of the system. Check Hardware Universe for the specific platform requirements.

Validate

Event log
  • Run event log show -severity * -Message-name *temperature*

[node01: env_mgr: monitor.chassisTemperature.warm:alert]: Chassis temperature is too warm: Midplane 4 Temp is warning high (47 C).
[node01: env_mgr: monitor.chassisTemperature.warm:alert]: Chassis temperature is too warm: Midplane 3 Temp is warning high (47 C).
[node01: env_mgr: callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE

[node01: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Temperature critical)
[node01: env_mgr: monitor.shutdown.chassisOverTemp:EMERGENCY]: Chassis temperature is too hot: Ambient temperature is warning high. System will be shutdown in 2 minutes[node01: env_mgr: monitor.chassisTemperature.ok:notice]: Chassis temperature is ok.

[node02: env_mgr: monitor.chassisTemperature.warm:alert]: Chassis temperature is too warm: Midplane 4 Temp is warning high (47 C).
[node02: env_mgr: monitor.chassisTemperature.warm:alert]: Chassis temperature is too warm: Midplane 3 Temp is warning high (47 C). [node01: dsa_worker3: callhome.shlf.overtemp:error]: Call home for SHELF OVER TEMPERATURE 43 C (109 F)
[node01: dsa_worker3: ses.status.temperatureError:critical]: DS4246 (S/N SHJMS000000011A) shelf 0 on channel 0a temperature error for Temperature sensor 1: critical status; overtemperature failure. Current temperature: 43 C (109 F). This module is on the front of the shelf on the left, on the OPS panel.

[node01: env_mgr: monitor.shutdown.chassisOverTemp:critical]: Chassis temperature is too hot: System will be shutdown in 2 minutes

Resolution

How to boot a node after a power loss or a high-temperature shutdown in ONTAP

Additional Information

Data ONTAP 8 7mode CHASSIS OVER TEMPERATURE SHUTDOWN AutoSupport message

 

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