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CHASSIS OVER TEMPERATURE SHUTDOWN but environmental conditions are within range

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aff-series
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hw
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Applies to

  • AFF-A800,AFF-A400
  • Ontap 9
  • Temperature Alert

Issue

  • The below messages are seen from the SP-latest-system-event-logs
 
Record 987: Wed Aug 23 23:27:29.020000 2023 [IPMI.notice]: 0749 | 02 | EVT: 01573636 | PSU2_Inlet_Temp | Assertion Event, "Upper Non-critical going high" | Reading: 54.000 | Threshold: 54.000
Record 988: Wed Aug 23 23:27:33.040000 2023 [IPMI.notice]: 074a | 02 | EVT: 81573536 | PSU2_Inlet_Temp | Deassertion Event, "Upper Non-critical going high" | Reading: 53.000 | Threshold: 54.000
Record 989: Wed Aug 23 23:27:41.080000 2023 [IPMI.notice]: 074b | 02 | EVT: 01573636 | PSU2_Inlet_Temp | Assertion Event, "Upper Non-critical going high" | Reading: 54.000 | Threshold: 54.000
Record 990: Wed Aug 23 23:27:43.090000 2023 [IPMI.notice]: 074c | 02 | EVT: 81573536 | PSU2_Inlet_Temp | Deassertion Event, "Upper Non-critical going high" | Reading: 53.000 | Threshold: 54.000
Record 991: Wed Aug 23 23:27:51.130000 2023 [IPMI.notice]: 074d | 02 | EVT: 01573636 | PSU2_Inlet_Temp | Assertion Event, "Upper Non-critical going high" | Reading: 54.000 | Threshold: 54.000
Record 992: Wed Aug 23 23:27:53.140000 2023 [IPMI.notice]: 074e | 02 | EVT: 81573536 | PSU2_Inlet_Temp | Deassertion Event, "Upper Non-critical going high" | Reading: 53.000 | Threshold: 54.000
Record 993: Wed Aug 23 23:27:55.150000 2023 [IPMI.notice]: 074f | 02 | EVT: 01573636 | PSU2_Inlet_Temp | Assertion Event, "Upper Non-critical going high" | Reading: 54.000 | Threshold: 54.000
Record 994: Wed Aug 23 23:29:15.970000 2023 [IPMI.notice]: 0750 | 02 | EVT: 01572a2a | LED_Board_Temp2 | Assertion Event, "Upper Non-critical going high" | Reading: 42.000 | Threshold: 42.000
Record 995: Wed Aug 23 23:29:24.000000 2023 [IPMI.notice]: 0751 | 02 | EVT: 01572a2a | LED_Board_Temp1 | Assertion Event, "Upper Non-critical going high" | Reading: 42.000 | Threshold: 42.000
 
  • We can see the below output from the SP-LATEST-IPMI section in Autosupports.
 
Ambient Temp Shutdown ENGAGED
Chassis is Over Temp YES
PSU2 Inlet Temp warnhigh 54
LED Board Temp1 warnhigh 42
LED Board Temp2 warnhigh 42

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