Skip to main content
NetApp Knowledge Base

After upgrading ONTAP, System Manager and API are failing

Views:
1,246
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9.x
  • OnCommand System Manager
  •  Application Programming Interface (API)

Issue

After upgrade, System Manager and API are failing.

  • When trying to connect to System Manager with Chrome the following error is shown:

ERR_CONNECTION_CLOSED

  • Trying the address from command line with curl provides the following error:

PR_END_OF_FILE_ERROR

  • EMS log reports multiple instances of the following errors:

[ssl:error] [pid 24293:tid 34385646080] [client X.X.X.X:36198] [vserver XXXXX] Failed to initialize SSL context
[ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Setting server certificate chain file /mroot/etc/vserver_4294967295/certificates/ssl/server/111+530000017242CE94AE511687A00000000017C+<cert_name>/chain.pem
[ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Certificate-based client authentication is not configured for this vserver
[ssl:emerg] [pid 24293:tid 34385646080] Failed to configure CA certificate chain!
[ssl:emerg] [pid 24293:tid 34385646080] Fatal error initialising mod_ssl, exiting.

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support