Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 13 results
    • https://kb.netapp.com/on-prem/ontap/DM/REST-API/REST_API_KBs/REST_API__Unable_to_configure_SnapMirror_with_policy_type_async_mirror_in_ONTAP_9_6
      Applies to ONTAP 9.6 REST API Issue Unable to retrieve policy using GET "/api/storage/snapmirror/policies" GET call to /api/snapmirror/policies does not return async-mirror and vault policies, only of...Applies to ONTAP 9.6 REST API Issue Unable to retrieve policy using GET "/api/storage/snapmirror/policies" GET call to /api/snapmirror/policies does not return async-mirror and vault policies, only of type mirror-vault, sync-mirror, and strict-sync-mirror POST call to /api/snapmirror/relationships to configure Snapmirror with MirrorAllSnapshots policy fails with Error code: 13303819 "error": { "message": "Could not fetch policy information. Reason: entry doesn't exist", "code": "13303819"
    • https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/ONTAP_9.6_statistics_lif_show_command_does_not_show_any_values_for_InterCluster_LIF
      InterCluster LIF (ICL) statistics The command statistics lif show does not display the packets sent and received on IC LIFs. ::> statistics lif show -vserver cluster1-n1 -lif ic_* -iterations 50 clust...InterCluster LIF (ICL) statistics The command statistics lif show does not display the packets sent and received on IC LIFs. ::> statistics lif show -vserver cluster1-n1 -lif ic_* -iterations 50 cluster1-n1 : 1/23/2020 14:33:53 *Recv Sent Recv Data Recv Sent Data Sent Current LIF Vserver Packet (Bps) Errors Packet (Bps) Errors Port ------- ---------------- ------ ----- ------ ------ ----- ------ ------- ic_lif2 cluster1-n1 0 0 0 0 0 0 e0c ic_lif1 cluster1-n1 0 0 0 0 0 0 e0d
    • https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/After_upgrading_ONTAP_System_Manager_and_API_are_failing
      After upgrade or after renewing certificates, System Manager and API are failing. [ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Setting server certificate chain ...After upgrade or after renewing certificates, System Manager and API are failing. [ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Setting server certificate chain file /mroot/etc/vserver_4294967295/certificates/ssl/server/111+530000017242CE94AE511687A00000000017C+<cert_name>/chain.pem [ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Certificate-based client authentication is not configured for this vserver
    • https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/System_Manager_Cluster_Guided_Setup_Templates
      Applies to ONTAP 9.7 and earlier System Manager 9.7 and earlier Description System Manager (up to and including the 9.7 release) provides a Guided Setup feature that can use a pre-populated template f...Applies to ONTAP 9.7 and earlier System Manager 9.7 and earlier Description System Manager (up to and including the 9.7 release) provides a Guided Setup feature that can use a pre-populated template file. Set up a cluster by using the template file in System Manager - ONTAP 9.7 and earlier Completed template files used in the cluster setup may be retained for setup/configuration documentation purposes.
    • https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/9.6_upgrade_fails_to_complete_due_to_presence_of_Vserver_active-directory_account
      9.6 upgrade task will fail when Vserver active-directory object is present in ONTAP and not in fixed version of ONTAP for 1249216. Status Message: The upgrade aborted in the "post-apps" phase on task ...9.6 upgrade task will fail when Vserver active-directory object is present in ONTAP and not in fixed version of ONTAP for 1249216. Status Message: The upgrade aborted in the "post-apps" phase on task "Upgrade_Revert of 9.6 CIFS Features". Contact support personnel for the upgrade repair procedure. Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: ERR: upgrade_ops: Failed to upgrade the CIFS feature for 9.6.0.
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/SMB_and_other_services_hung_from_Windows_Server_after_ONTAP_upgrade_to_9.6_or_9.7
      Applies to ONTAP 9.6 and 9.7 Windows 2012 and 2016 ECN enabled network Issue After an ONTAP upgrade to 9.6 or 9.7, access to storage controller services is hung or shows extreme high latency from cert...Applies to ONTAP 9.6 and 9.7 Windows 2012 and 2016 ECN enabled network Issue After an ONTAP upgrade to 9.6 or 9.7, access to storage controller services is hung or shows extreme high latency from certain windows server systems.
    • https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/ASUP_logs_are_missing_with_ONTAP_9.6_and_9.7
      Applies to ONTAP 9.6 ONTAP 9.7 Issue Some logs sections might not be provided to NetApp Support automatically. These logs are situated under /mroot/etc/log
    • https://kb.netapp.com/on-prem/ontap/DM/Efficiency/Efficiency-KBs/Deduplication_savings_not_as_expected
      Applies to ONTAP 9.6 Volume efficiency Issue Volume has lower volume efficiency savings then expected. Volume efficiency operation had not started for a number of days due to auto policy being configu...Applies to ONTAP 9.6 Volume efficiency Issue Volume has lower volume efficiency savings then expected. Volume efficiency operation had not started for a number of days due to auto policy being configured. Vserver Name: vserver1 Volume Name: volume1 Volume Path: /vol/volume1 State: Enabled Auto State: Auto Status: Idle Progress: Idle for 311:24:28 Type: Regular Schedule: - Efficiency Policy Name: auto
    • https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/CCIEGEN_timeskew_has_been_detected_on_FlexGroup
      Applies to ONTAP 9.6 ONTAP 9.7 Issue Alert issued on FlexGroup timeskew. Fri Feb 12 08:14:59 -0800 [node-06: wafl_exempt11: fg.cciegen.timeskew.detected:alert]: A CCIEGEN timeskew has been detected on...Applies to ONTAP 9.6 ONTAP 9.7 Issue Alert issued on FlexGroup timeskew. Fri Feb 12 08:14:59 -0800 [node-06: wafl_exempt11: fg.cciegen.timeskew.detected:alert]: A CCIEGEN timeskew has been detected on FlexGroup ABCD_FG. The local time is set to Fri, 12 Feb 2021 16:14:59 GMT but the CCIEGEN wake time is set to Fri, 12 Feb 2021 16:14:58 GMT.
    • https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/WAFL_very_low_memory
      Applies to All Flash arrays over FCP, iSCSI or NVMe ONTAP 9.6 ONTAP 9.7P1 ONTAP 9.7P2 Issue Multiple EMS events can be seen over time: wafl.memory.statusLowMemory wafl.memory.statusVeryLowMemory Reboo...Applies to All Flash arrays over FCP, iSCSI or NVMe ONTAP 9.6 ONTAP 9.7P1 ONTAP 9.7P2 Issue Multiple EMS events can be seen over time: wafl.memory.statusLowMemory wafl.memory.statusVeryLowMemory Rebooting the system clears the EMS events for a few days
    • https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/OpenSSL_v1.0.2_usage_in_ONTAP
      Applies to ONTAP 9.1 - 9.7 Issue The OpenSSL Foundation does not public support OpenSSL v1.0.2 used by ONTAP. This may cause potential security risks. NetApp has a Premier Support contract with the Op...Applies to ONTAP 9.1 - 9.7 Issue The OpenSSL Foundation does not public support OpenSSL v1.0.2 used by ONTAP. This may cause potential security risks. NetApp has a Premier Support contract with the OpenSSL Foundation in place through 2023 to address this concern. Certain customers indicate that ONTAP storage systems are running unsupported version of OpenSSL 1.0.2. They may also indicate that the OpenSSL version is not patched and is vulnerable to security issues now and in future.