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After upgrade from 9.6P2 to 9.6P6, System Manager and API are failing

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167
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9.6P6
  • OnCommand System Manager
  •  Application Programming Interface (API)

Issue

After upgrade from 9.6P2 to 9.6P6, System Manager and API are failing.

  • When trying to connect to System Manager with Chrome the following error is shown:

ERR_CONNECTION_CLOSED

  • Trying the address from command line with curl provides the following error:

PR_END_OF_FILE_ERROR

  • EMS log reports multiple instances of the following errors:

[ssl:error] [pid 24293:tid 34385646080] [client X.X.X.X:36198] [vserver XXXXX] Failed to initialize SSL context
[ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Setting server certificate chain file /mroot/etc/vserver_4294967295/certificates/ssl/server/111+530000017242CE94AE511687A00000000017C+<cert_name>/chain.pem
[ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Certificate-based client authentication is not configured for this vserver
[ssl:emerg] [pid 24293:tid 34385646080] Failed to configure CA certificate chain!
[ssl:emerg] [pid 24293:tid 34385646080] Fatal error initialising mod_ssl, exiting.

 

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