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How to reboot an Element storage node

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Applies to

  • NetApp Element software
  • NetApp SolidFire
  • NetApp HCI
  • NetApp SolidFire SF-Series node
  • NetApp H-series storage nodes 

Description

  • This article outlines the procedure to reboot a storage node that is running Element Software 
  • In rare instances, it may be necessary to reboot a storage node that is running Element software. This should be done only when needed and under the direction of NetApp Support

Important:

  • The procedures for rebooting a node that is not in a cluster versus a node that is part of a cluster are different.  Both procedures are covered in this article
  • If a node is being rebooted because it is hung, has a hung process, or is experiencing other issues within Element then an alternative reboot method may be desired so a crash dump will be generated to assist in troubleshooting the cause of the hang
  • NetApp Support will advise on the type of reboot that is required based on the issue at hand

 

 

 

 

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.