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HCC upgrade for H410S completes without upgrading the system

Last Updated:

Applies to

  • NetApp Element software
  • NetApp H410S


  • Upgrade cycle is followed through the end to switch to paused status
  • H410S system(s) not upgraded without further indications in the HCC upgrade logs

    MainProcess-Upgrade- |               rtfi_node:35   | INFO    | Initiating Node Upgrade of node=<NAME> nodeID=1 with URL=file:///sf/downloads/solidfire-rtfi:",
    MainProcess-uWSGIWorker3Core0   |           authorization:65   | INFO    | Getting certificate data from",
    MainProcess-Upgrade- |               rtfi_node:55   | INFO    | Current Node Upgrade Status:",
    MainProcess-Upgrade- |            base_monitor:73   | INFO    | RtfiMonitor started.",
    MainProcess-Upgrade- |            rtfi_monitor:183  | INFO    | Node upgrade status: PrepareURTFI 0%: Prepare uRTFI inplace processing",
    MainProcess-Upgrade- |            rtfi_monitor:183  | INFO    | Node upgrade status: URTFIStopServices 0%: Stopping all systemd services and sockets",
    MainProcess-Upgrade- |            rtfi_monitor:183  | INFO    | Node upgrade status: FinishFailure 0%: RTFI Rollback complete",
    MainProcess-Upgrade- |            rtfi_monitor:82   | WARNING | RTFI Monitor: NODE 1 RTFI HIT FAILED STATE.",

  • NetApp SolidFire Active IQ event:
    2022-03-01 12:14:47    
    Storage node upgrade: Failed software update
    -    2    -    
    { "packageName": "", "nodeName": "<NAME>" }


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