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HCC upgrade for H410S completes without upgrading the system

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143
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0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • NetApp Element software
  • NetApp H410S
  • BMC/IPMI

Issue

  • Upgrade cycle is followed through the end to switch to paused status
  • H410S system(s) not upgraded without further indications in the HCC upgrade logs

    MainProcess-Upgrade-10.221.5.16 |               rtfi_node:35   | INFO    | Initiating Node Upgrade of node=<NAME> nodeID=1 with URL=file:///sf/downloads/solidfire-rtfi:12.3.2.3/filesystem.squashfs",
    MainProcess-uWSGIWorker3Core0   |           authorization:65   | INFO    | Getting certificate data from https://10.221.5.16/auth/.well-known/openid-configuration/jwks",
    MainProcess-Upgrade-10.221.5.16 |               rtfi_node:55   | INFO    | Current Node Upgrade Status: https://10.221.5.9:442/config/rtfi/status/current.json",
    MainProcess-Upgrade-10.221.5.16 |            base_monitor:73   | INFO    | RtfiMonitor started.",
    MainProcess-Upgrade-10.221.5.16 |            rtfi_monitor:183  | INFO    | Node upgrade status: PrepareURTFI 0%: Prepare uRTFI inplace processing",
    MainProcess-Upgrade-10.221.5.16 |            rtfi_monitor:183  | INFO    | Node upgrade status: URTFIStopServices 0%: Stopping all systemd services and sockets",
    MainProcess-Upgrade-10.221.5.16 |            rtfi_monitor:183  | INFO    | Node upgrade status: FinishFailure 0%: RTFI Rollback complete",
    MainProcess-Upgrade-10.221.5.16 |            rtfi_monitor:82   | WARNING | RTFI Monitor: NODE 1 RTFI HIT FAILED STATE.",

     
  • NetApp SolidFire Active IQ event:
    304828
    2022-03-01 12:14:47    
    upgradeEvent
    Storage node upgrade: Failed software update
    -    2    -    
    { "packageName": "12.3.2.3", "nodeName": "<NAME>" }

 

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