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sldiag "ddr Memory Test" never completes on FAS8000 or AFF8000 controllers in ONTAP 9.8

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Applies to

  • ONTAP 9.8
  • AFF8020/FAS8020
  • AFF8040/FAS8040
  • AFF8060/FAS8060
  • AFF8080/FAS8080
  • sldiag

Issue

While executing the sldiag command in maintenance mode, the test named "ddr Memory Test" never completes regardless of the amount of time that expires.

  • *> sldiag device status -long

To see details use: sldiag device status -long
Device       TestName         StartDate           EndDate             Status     LOOP
----------   ---------------- ------------------- ------------------- ---------- --------
0d           Target Fcal      Fri Sep  3 00:22:30 Fri Sep  3 00:23:27 PASSED     1/1
0c           Target Fcal      Fri Sep  3 00:22:30 Fri Sep  3 00:23:32 PASSED     1/1
bootmedia    Media Info       Fri Sep  3 00:22:32 Fri Sep  3 00:22:32 PASSED     1/1
slot0        FRU Info Test    Fri Sep  3 00:22:32 Fri Sep  3 00:22:32 PASSED     1/1
mem          Memory Details   Fri Sep  3 00:22:32 Fri Sep  3 00:22:32 Completed  1/1
slot0        ddr Memory Test  Fri Sep  3 00:22:32 N/A                 Running    0/1
There are still test(s) being processed.

 

  • *> sldiag device status -dev nvram -name slot0 -long -state running

TEST START ------------------------------------------
DEVTYPE: nvram
NAME: ddr Memory Test
START DATE: Fri Sep  3 00:22:32 GMT 2021

STATUS: Running
NVRAM:00 ddr  Start
NVRAM:00  RunCount = 0
NVRAM:00  Running DDR Memory Test with ReadOnly  Test Pattern.
NVRAM:00  ReadOnly   Reading from DDR size=0x100000000 off=0x00000000
END DATE: N/A
LOOP: 0/1
TEST END --------------------------------------------
There are still test(s) being processed.

 

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