Skip to main content
NetApp Knowledge Base

Service Processor Firmware boots the backup version

Last Updated:

Applies to

  • AFF-A700
  • SP FW 4.5P1
  • SP FW 4.7


  •  After an SP update, command system service-processor package show reports that SP is booted to backup version. 
  • This can also be seen by logging into the SP where a message will report that the backup version is running. Also the output of version will show that the backup version is booted. 
  • Trying to reboot the SP to the primary version via clustershell or SP does not boot the primary version.
  • This condition prevents the update of the SP Switch FW until it can be corrected. 


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
  • Was this article helpful?