Skip to main content
NetApp Knowledge Base

SAS cable down

Views:
1,359
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • Data ONTAP 8
  • ONTAP 9
  • serial-attached SCSI (SAS)

Issue

  • The System Storage Configuration changed to Single-Path from Multi-Path.
  • In sysconfig -a, SAS port 0a shows OFFLINE but the cable information can be identified.
Example:
 slot 0: SAS Host Adapter 0a (PMC-Sierra PM8070 rev. C, SAS, <OFFLINE (hard)>)
  Firmware rev:       03.08.09.00
  Base WWN:   5:00a098:003c394:30
  Phy State:          [0] Enabled, Rate unknown
                      [1] Enabled, Rate unknown
                      [2] Enabled, Rate unknown
                      [3] Enabled, Rate unknown
  Mini-SAS HD Vendor:        XXXXXXXX      
  Mini-SAS HD Part Number:   112-00435 A0    
  Mini-SAS HD Type:          Passive Copper (unequalized) 0.5m ID:00
  Mini-SAS HD Serial Number: XXXXXXXXX
 
  • In ENVIRONMENT, unable to identify the cable information in the shelf connected to port 0a.
Example:
SAS connector attached element list: 3, 5, 7; with error: none
SAS cable information by element:
[1] Vendor: (disconnected)
    Type: ID: Swaps: 0
    Serial number: Part number:
[2] Vendor: (disconnected)
    Type: ID: Swaps: 0
    Serial number: Part number:
[3] Vendor: XXXXXXXXXX
    Type: MINI-SAS HD passive copper 0.5-1.0m ID: 00 Swaps: 0
    Serial number: XXXXXXXXX Part number: 112-00435+A0
[4] Vendor: (disconnected)
    Type: ID: Swaps: 0
    Serial number: Part number:
[5] Vendor: XXXXXXXX
    Type: MINI-SAS HD passive copper 0.5-1.0m ID: 00 Swaps: 0
    Serial number: XXXXXXXXXXXXXX Part number: X66030A+A0
[6] Vendor: (disconnected)
    Type: ID: Swaps: 0
    Serial number: Part number:
[7] Vendor: XXXXXXXX
    Type: MINI-SAS HD passive copper 0.5-1.0m ID: 01 Swaps: 0
    Serial number: XXXXXXXXXXXXXX Part number: X66030A+A0
[8] Vendor: (disconnected)
    Type: ID: Swaps: 0
    Serial number: Part number:

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.