SAS cable with Rate Unknown on both sides
Applies to
- FAS/AFF
- SAS cable
Issue
- Rate unknown for each PHY in sysconfig -a :
slot 0: SAS Host Adapter 0d (Broadcom SAS3616W rev. 2, SAS, <OFFLINE (hard)>)
Firmware rev: 12.00.00.00
NVDATA rev: 12.03.01.03
Base WWN: 5:00a098:00eb3e1:76
Temperature: Not Available
Phy State: [0] Enabled, Rate unknown
[1] Enabled, Rate unknown
[2] Enabled, Rate unknown
[3] Enabled, Rate unknown
- Shelf PHY for the cable also show as unknown:
Partial Path Link Invalid Running Loss Phy CRC Phy
Disk Port Timeout Rate DWord Disparity Dword Reset Error Change
Id State Value (ms) (Gb/s) Count Count Count Problem Count Count
--------------------------------------------------------------------------------------------------
[HST0/P0:0 ] OK 7 12.0 0 0 0 0 0 5
[HST1/P0:1 ] OK 7 12.0 0 0 0 0 0 5
[HST2/P0:2 ] OK 7 12.0 0 0 0 1 0 5
[HST3/P0:3 ] OK 7 12.0 0 0 0 1 0 5
[HST4/P1:0 ] EMPTY 7 NA 0 0 0 0 0 0
[HST5/P1:1 ] EMPTY 7 NA 0 0 0 0 0 0
[HST6/P1:2 ] EMPTY 7 NA 0 0 0 0 0 0
[HST7/P1:3 ] EMPTY 7 NA 0 0 0 0 0 0
[HST8/P2:0 ] UNKWN LNK 7 NA 0 0 0 0 0 12
[HST9/P2:1 ] UNKWN LNK 7 NA 0 0 0 0 0 8
[HST10/P2:2] UNKWN LNK 7 NA 0 0 0 1 0 8
[HST11/P2:3] UNKWN LNK 7 NA 0 0 0 1 0 8
- EMS shows the port as timing out then offlining the port:
[Node1: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Enclosure services device 0d.00.99: request failed after try #1: cdb 0x1c.
[Node1: asd_timeoutd_0: sas.link.error:error]: Could not recover link on SAS adapter 0d after 110 seconds. Offlining the adapter.