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SAS adapter does not show any disks in sysconfig -a

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • FAS 8300
  • ONTAP 9.7P12
  • DS224C

Issue

  • sysconfig -a showing System Storage Configuration as single-path / mixed-path on one node

Node: Node-1
NetApp Release 9.7P12: Tue Mar 2 18:41:30 EST 2021
System ID: XXXXXXXXXX (Node-1); partner ID: XXXXXXXXXX (Node-2)
System Serial Number: XXXXXXXXXXXX (Node-1)
System Rev: F3
System Storage Configuration: Mixed-Path

  • One adapter doesn't show all attached drives

slot 0: SAS Host Adapter 0d (Broadcom SAS3616W rev. 2, SAS, <UP>)
Firmware rev: 12.00.00.00
NVDATA rev: 12.03.01.02
Base WWN: 5:00a098:00e93e6:4f
Phy State: [0] Enabled, 12.0 Gb/s
[1] Enabled, 12.0 Gb/s
[2] Enabled, 12.0 Gb/s
[3] Enabled, 12.0 Gb/s
Mini-SAS HD Vendor: Molex Inc.
Mini-SAS HD Part Number: 112-00436+A0
Mini-SAS HD Type: Passive Copper (unequalized) 0.5m end_1
Mini-SAS HD Serial Number: XXXXXXX
12.19: NETAPP X343_SSKBE1T8A10 NA02 1713.5GB 520B/sect (XXXXXXX)
2 entries were acted on.

  • sasadmin command shows all shelves correctly

::> system node run -node * -command sasadmin expander_map

2 entries were acted on.

Node: Node-1

Expanders on channel 0a:
Level 1: WWN 500a0980085fec7d, ID 10, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A ', Rev '0281', Slot A
Level 2: WWN 500a0980085ea109, ID 11, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A ', Rev '0281', Slot A
Level 3: WWN 500a0980085fe919, ID 12, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A ', Rev '0281', Slot A
Level 4: WWN 500a09800860b169, ID 20, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A ', Rev '0281', Slot A
Level 5: WWN 500a0980085e73a5, ID 21, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A ', Rev '0281', Slot A
Level 6: WWN 500a0980085e2581, ID 22, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A ', Rev '0281', Slot A

(...)

Expanders on channel 0d:
Level 1: WWN 500a0980085d887d, ID 22, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A ', Rev '0281', Slot B
Level 2: WWN 500a0980085e7235, ID 21, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A ', Rev '0281', Slot B
Level 3: WWN 500a09800860b3c5, ID 20, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A ', Rev '0281', Slot B
Level 4: WWN 500a0980085fe9b5, ID 12, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A ', Rev '0281', Slot B
Level 5: WWN 500a0980085ec6c5, ID 11, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A ', Rev '0281', Slot B
Level 6: WWN 500a0980085fec29, ID 10, Serial Number ' XXXXXXXXXXXXXXX', Product 'DS22412IOM12A ', Rev '0281', Slot B

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