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Node goes down during disk shelf addition

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Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

AFF A220

Issue

  • During disk shelf addition a node goes down and takeover is performed

CLTFLT:HA Group Notification from na-tes-cl1-01 (CONTROLLER TAKEOVER COMPLETE AUTOMATIC) ALERT

  • SAS expander map shows we have cross domain cabling

Expanders on channel 0a:
Level    1: WWN 500a0980085ac44d, ID  1, Serial Number ' SHFHU2130000010', Product 'DS22412IOM12A   ', Rev '0281', Slot B
Level    2: WWN 500a09800e362e3f, ID  0, Serial Number ' SHFHU2032000035', Product 'DS22412IOM12E   ', Rev '0230', Slot A

Expanders on channel 0b:
Level    1: WWN 500a09800e3610bf, ID  0, Serial Number ' SHFHU2032000035', Product 'DS22412IOM12E   ', Rev '0230', Slot B
Level    2: WWN 500a0980085abc19, ID  1, Serial Number ' SHFHU2130000010', Product 'DS22412IOM12A   ', Rev '0281', Slot A

  • EMS log shows multiple disks going missing
[Node-01: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk 0b.01.22 Shelf 1 Bay 22 [NETAPP   X371_S164A960ATE NA53] S/N [XXXXXXXXXXXXXX] UID [5002538B:01BBB700:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is missing.
[Node-01: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk 0b.01.23 Shelf 1 Bay 23 [NETAPP   X371_S164A960ATE NA53] S/N [XXXXXXXXXXXXXX] UID [5002538B:01BACA30:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is missing.

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