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Network interface hung, node power-cycle to recover since not resettable

  1. Last updated
    Oct 9, 2024
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194
Visibility:
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Category:
aff-series
Specialty:
HW
Last Updated:
10/9/2024, 1:36:27 PM

Applies to

  • ONTAP 9
  • AFF A400, AFF C400, ASA A400, ASA C400, FAS8300, FAS8700

Issue

  • Port encountered a fatal error.
  • From events log:

[?] Wed Sep 13 18:51:03 -0700 [Nodea: intr: netif.linkInfo:debug]: Ethernet adapter e0e(pci0:135:0:0) has generated a register dump in /mroot/etc/mlx5log : Link Resetting.
[?] Wed Sep 13 18:51:03 -0700 [Nodea: intr: netif.linkInfo:debug]: Ethernet adapter e0e(pci0:135:0:0) has generated a register dump in /mroot/etc/mlx5log : Link Resetting.
[?] Wed Sep 13 18:51:04 -0700 [Nodea: intr: netif.hangDetected:debug]: Network interface e0e hung (Fatal Error 5). Power-cycle to recover since not resettable. Driver: mlx5_core4.SP event:aa | 09/14/2023 | 01:51:03 | Power Unit #0xb2 | Power cycle | Asserted | from channel 15ab | 09/14/2023 | 01:51:04 | PEF #0xb5 | SNMP trap successfully sent | Asserted

 

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