Skip to main content
NetApp Knowledge Base

Network issue between cluster and cluster switch cause CSHM alerts

  1. Last updated
  2. Save as PDF
Views:
1,278
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Cluster network switches
  • Metrocluster IP backend switches

Issue

  • The following alerts are observed in the event logs:

[Node-01: cshmd: hm.alert.raised:notice]: Alert Id = SwitchCommunityString_Alert , Alerting Resource = Switch-SW1 raised by monitor cluster-switch
[Node-01: cshmd: hm.alert.raised:alert]: Alert Id = ClusterSwitchMissing_Alert , Alerting Resource = Cluster raised by monitor cluster-switch
[Node-01: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: ClusterSwitchMissing_Alert[Cluster] [Node-01: cshmd: hm.alert.raised:alert]: Alert Id = SwitchUnreachable_Alert , Alerting Resource = Switch-SW1 raised by monitor ethernet-switch[Node-01: cshmd: hm.alert.raised:alert]: Alert Id = SwitchInfoUpdateFailure_Alert , Alerting Resource = Switch-SW1 raised by monitor ethernet-switch[Node-01: cshmd: hm.alert.raised:alert]: Alert Id = ClusterSwitchConnectionDegraded_Alert , Alerting Resource = Switch-SW1 raised by monitor ethernet-switch

  • In MetroCluster environments, system health subsystem show output may also indicate the metrocluster subsystem is degraded.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.