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NSM shelf Firmware different version on Module A and B

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Category:
disk-shelves
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hw
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Applies to

  • NS224 disk shelves
  • NSM100 modules undergoing shelf firmware update

Issue

  • The modules of a NS224 disk shelf are shown with different firmware revisions under SYSCONFIG -A across the nodes
Shelf 1: NS224NSM100 Firmware rev. NSM100 A: 0151 NSM100 B: 0141
  • Message logs show update for the A modules starting

Wed Feb 16 16:05:13 +0100 [node-02: dsa_sfu: sfu.downloadStarted:info]: Update of disk shelf firmware started on 2 shelves.
Wed Feb 16 16:05:13 +0100 [node-02: dsa_worker2: sfu.ctrllerElmntsPerShelf:info]: [storage download shelf]: 2 ES controller elements can be updated on 0x.shelf11.
Wed Feb 16 16:05:13 +0100 [node-02: dsa_worker2: sfu.ctrllerElmntsPerShelf:info]: [storage download shelf]: 2 ES controller elements can be updated on 0m.shelf1.
Wed Feb 16 16:05:13 +0100 [node-02: dsa_worker2: sfu.downloadingController:info]: [storage download shelf]: Downloading NSM100.0151.SFW on disk shelf controller module A on 0x.shelf11.
Wed Feb 16 16:05:13 +0100 [node-02: dsa_worker2: sfu.downloadingController:info]: [storage download shelf]: Downloading NSM100.0151.SFW on disk shelf controller module A on 0m.shelf1.
Wed Feb 16 16:05:16 +0100 [node-02: dsa_sfu: sfu.rebootRequest:info]: Issuing a request to reboot disk shelf 0x.shelf11 module A.

  • While module firmware is being updated, the corresponding disk path is taken offline temporarily

Wed Feb 16 16:09:16 +0100 [node-02: dsa_sfu: sfu.download.done.details:notice]: [storage download shelf]: Download of firmware file on 0x.shelf11 might not have been completed on one module because path to first module not available. An attempt to download again will be done in the next cycle.
Wed Feb 16 16:09:19 +0100 [node-02: dsa_sfu: sfu.download.done.details:notice]: [storage download shelf]: Download of firmware file on 0m.shelf1 might not have been completed on one module because path to first module not available. An attempt to download again will be done in the next cycle.

Wed Feb 16 16:09:45 +0100 [node-02: nchmd: hm.alert.raised:alert]: Alert Id = NoPathToNSMA_Alert , Alerting Resource = xxxxxxxxxxxxxxxxxxx raised by monitor node-connect

  • Once the modules on the A domain are updated, the same process is started on the other side
Wed Feb 16 16:26:24 +0100 [node-02: dsa_worker0: sfu.ctrllerElmntsPerShelf:info]: [storage download shelf]: 1 ES controller element can be updated on 0x.shelf11.
Wed Feb 16 16:26:24 +0100 [node-02: dsa_worker0: sfu.downloadingController:info]: [storage download shelf]: Downloading NSM100.0151.SFW on disk shelf controller module B on 0x.shelf11.
Wed Feb 16 16:26:27 +0100 [node-02: dsa_sfu: sfu.rebootRequest:info]: Issuing a request to reboot disk shelf 0x.shelf11 module B.
Wed Feb 16 16:30:28 +0100 [node-02: dsa_sfu: sfu.downloadSuccess:info]: [storage download shelf]: Firmware file NSM100.0151.SFW downloaded on 0x.shelf11.
  • The firmware update on NSM modules can take a longer time to complete

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