Skip to main content
NetApp Knowledge Base

NSM module reports NoPathToNSMA_Alert due to failed firmware download

Views:
226
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

NS224 Disk Shelves

Issue

  • NoPathToNSMA_Alert is reported
  • Firmware continues to try to download to one module

Thu May 18 00:25:08 -0400 [node-01: dsa_sfu: sfu.firmwareDownrev:error]: Disk shelf firmware needs to be updated on 2 disk shelves.
Thu May 18 00:25:08 -0400 [node-01: dsa_sfu: sfu.downloadStarted:info]: Update of disk shelf firmware started on 2 shelves.
Thu May 18 00:25:08 -0400 [node-01: dsa_worker2: sfu.ctrllerElmntsPerShelf:info]: [storage download shelf]: 1 ES controller element can be updated on 0x.shelf20.
Thu May 18 00:25:08 -0400 [node-01: dsa_worker2: sfu.ctrllerElmntsPerShelf:info]: [storage download shelf]: 1 ES controller element can be updated on 0x.shelf10.
Thu May 18 00:25:08 -0400 [node-01: dsa_worker2: sfu.downloadingController:info]: [storage download shelf]: Downloading NSM100.0163.SFW on disk shelf controller module B on 0x.shelf20.
Thu May 18 00:25:08 -0400 [node-01: dsa_worker2: sfu.downloadingController:info]: [storage download shelf]: Downloading NSM100.0163.SFW on disk shelf controller module B on 0x.shelf10.
Thu May 18 00:25:11 -0400 [node-01: dsa_sfu: sfu.rebootRequest:info]: Issuing a request to reboot disk shelf 0x.shelf10 module B.
Thu May 18 00:25:11 -0400 [node-01: dsa_sfu: sfu.rebootRequest:info]: Issuing a request to reboot disk shelf 0x.shelf20 module B.
Thu May 18 00:29:13 -0400 [node-01: dsa_sfu: sfu.downloadSuccess:info]: [storage download shelf]: Firmware file NSM100.0163.SFW downloaded on 0x.shelf10.
Thu May 18 00:29:13 -0400 [node-01: dsa_sfu: sfu.downloadSuccess:info]: [storage download shelf]: Firmware file NSM100.0163.SFW downloaded on 0x.shelf20.
Thu May 18 00:29:13 -0400 [node-01: dsa_sfu: sfu.downloadSummary:info]: Shelf firmware updated on 2 shelves.Shelf 20: NS224NSM100  Firmware rev. NSM100 A: 0204  NSM100 B:Shelf 10: NS224NSM100  Firmware rev. NSM100 A: 0204  NSM100 B:

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.