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Multiple instances of scsi.cmd.pastTimeToLive messages after FAS8300 add IOM6 shelf

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disk-shelves
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hw
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Applies to

  • FAS8300
  • FAS8700
  • AFF A400
  • IOM6 disk shelves

Issue

  • After adding shelves to the existing stack connected to the adapter, all of them start reporting messages such as:

Thu Aug 12 00:25:25 +0800 [fas04: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Unknown device 2b.07.99: request failed after try #1: cdb 0x12.
Thu Aug 12 00:25:25 +0800 [fas04: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Unknown device 2b.05.99: request failed after try #1: cdb 0x12.
Thu Aug 12 00:25:25 +0800 [fas04: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Unknown device 2b.03.99: request failed after try #1: cdb 0x12.
Thu Aug 12 00:25:25 +0800 [fas04: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Unknown device 2b.01.99: request failed after try #1: cdb 0x12.
Thu Aug 12 00:25:35 +0800 [fas04: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Unknown device 4d.01.99: request failed after try #1: cdb 0x12.
<output truncated>

  • sysconfig -a may show SAS port 2b missing shelf info
	slot 2: SAS Host Adapter 2b (Broadcom SAS3616W rev. 2, SAS, <UP>)
		Firmware rev:      17.00.00.00
		NVDATA rev:        17.01.00.11
		Base WWN:          5:00605b:0109ca7:94
		MFG Part Number:   111-04226
		Board Name:        HBA 9405W-16e
		Assembly:          03-50044-10006
		Serial number:     SPB0607965
		Phy State:         [0] Enabled, 6.0 Gb/s
		                   [1] Enabled, 6.0 Gb/s
		                   [2] Enabled, 6.0 Gb/s
		                   [3] Enabled, 6.0 Gb/s
		Mini-SAS HD Vendor:        Molex Inc.
		Mini-SAS HD Part Number:   112-00431+A0
		Mini-SAS HD Type:          Passive Copper (unequalized) 5m end_0
		Mini-SAS HD Serial Number: 011431565
		01.0 : NETAPP   X477_TTCRE04TA07 NA02 3807.8GB 520B/sect (37B0A04HF9XC)
		01.1 : NETAPP   X477_TTCRE04TA07 NA02 3807.8GB 520B/sect (37B0A04LF9XC)
		01.2 : NETAPP   X477_TTCRE04TA07 NA02 3807.8GB 520B/sect (37B0A04MF9XC)
		<output truncated>
		07.19: NETAPP   X477_SMKRE04TA07 NA01 3807.8GB 520B/sect (Z4F1G82Q)
		07.20: NETAPP   X477_SMKRE04TA07 NA01 3807.8GB 520B/sect (Z4F1GGLG)
		07.21: NETAPP   X477_SMKRE04TA07 NA01 3807.8GB 520B/sect (Z4F1GG7Q)
		07.23: NETAPP   X477_SMKRE04TA07 NA01 3807.8GB 520B/sect (Z4F1GFBG)   <<<<<<<<< missing shelf information 
	slot 2: SAS Host Adapter 2c (Broadcom SAS3616W rev. 2, SAS, <OFFLINE (hard)>)
		Firmware rev:      17.00.00.00
		NVDATA rev:        17.01.00.11
		Base WWN:          5:00605b:0109ca7:98
		MFG Part Number:   111-04226
		Board Name:        HBA 9405W-16e
		Assembly:          03-50044-10006
		Serial number:     SPB0607965
		Phy State:         [0] Enabled, Rate unknown
		                   [1] Enabled, Rate unknown
		                   [2] Enabled, Rate unknown
		                   [3] Enabled, Rate unknown
		Mini-SAS HD Vendor:        not available
		Mini-SAS HD Part Number:   not available
		Mini-SAS HD Type:          not available
		Mini-SAS HD Serial Number: not available

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