Multiple instances of scsi.cmd.pastTimeToLive messages observed on the system
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- Visibility:
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- Votes:
- 3
- Category:
- disk-shelves
- Specialty:
- hw
- Last Updated:
- 2/17/2023, 11:24:44 AM
Applies to
- FAS8700 / FAS8300 / AFF A400
- SAS adatper: Broadcom SAS3616W
ONTAP versions:
- 9.7P17 and lower
- 9.8P10 and lower
- 9.9.1P7 and lower
- 9.10.1P1 and lower
Issue
- The storage reports a problem with a SAS adapter:
Tue Jun 01 13:20:59 +0000 [node-01: asd_asyncd_1a: sas.port.down:debug]: SAS port "1b" went down.
- The adapter remains online, and the port itself also recovers.
slot 1: SAS Host Adapter 1b (Broadcom SAS3616W rev. 2, SAS, <UP>) Firmware rev: 17.00.00.00 NVDATA rev: 17.01.00.11 Base WWN: 5:00605b:01098a9:84 MFG Part Number: 111-04226 Board Name: HBA 9405W-16e Assembly: 03-50044-10006 Serial number: XXXXXXXXXX Phy State: [0] Enabled, 6.0 Gb/s [1] Enabled, 6.0 Gb/s [2] Enabled, 6.0 Gb/s [3] Enabled, 6.0 Gb/s Mini-SAS HD Vendor: Molex Inc. Mini-SAS HD Part Number: 112-00430+A0 Mini-SAS HD Type: Passive Copper (unequalized) 2m end_0
- After adding shelves to the existing stack connected to the adapter, all of them start reporting messages such as:
Wed Jun 02 12:32:05 +0000 [node-01: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Unknown device 1b.19.99: request failed after try #1: cdb 0x12.
Wed Jun 02 12:32:05 +0000 [node-01: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Unknown device 1b.18.99: request failed after try #1: cdb 0x12.
Wed Jun 02 12:32:05 +0000 [node-01: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Unknown device 1b.17.99: request failed after try #1: cdb 0x12.
Wed Jun 02 12:32:05 +0000 [node-01: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Unknown device 1b.16.99: request failed after try #1: cdb 0x12.
