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IOM12E:undefined for single node cluster

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS/AFF system with IOM12E
  • Single node storage system

Issue

  • Disk Shelf in undefined Firmware Version. Examples:
Shelf 0: DS212-12  Firmware rev. IOM12E A: 0250   B: ----
No information on IOMB for storage shelf 1.0
Module operational Status : not-installed
 
or
 
Shelf 0: DS212-12  Firmware rev. IOM12E A: 0110   B: ----
No information on IOMB for storage shelf 1.0
Module operational Status : unknown
  • The status is red in ActiveIQ System Manager for this IOM12E
  • Active IQ System Manager reports no information regarding one IOM12E
  • In ActiveIQ System manager section"Disk Shelves I/O Modules", "IOM12E:undefined" is reported

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