Skip to main content
NetApp Knowledge Base

Correctable memory error FAQ

Last Updated:

Applies to

  • AFF
  • FAS
  • ASA


Does the DIMM need to be replaced?

  • Yes, if ONTAP (using Dynamic memory algorithm) sends a notification for an excessive correctable memory issue the memory should be replaced as soon as possible.

Is the replacement disruptive?

  • No, the memory is replaced performing takeover and giveback.

How urgent is the replacement?

  • NetApp recommends replacing the DIMM at the earliest scheduled opportunity.

How do I check the status of the RMA or Engineer?

What is the procedure to replace the DIMM?

  • The guides for your platform can be found here. Select your platform, then DIMM from the Maintain section.
Platform Replacement Procedure
AFF C190
AFF A200 / FAS2600
AFF A220 / FAS2700
A250 / FAS500f
AFF A300 / FAS8200
AFF A320
AFF A400 / FAS8300 / FAS8700
AFF A700 / FAS9000
AFF A800
AFF/FAS 80xx series

How long will the replacement take?

  • Depending on platform the replacement might take up to 2 hours excluding prior preparations.

What steps should be done on the system in advance of the replacement?

  • A takeover of the node where the memory needs to be replaced can be performed.
  • For a 2-node MetroCluster, a switchover will be required.

Which DIMM needs to be replaced?

  • The defective DIMM is called out in the case symptom
  • It can be verified using the memory dimm show command

What is the impact of leaving the identified DIMM in the system?

  • The DIMM is degraded and might result in an unexpected disruption of the node.


NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device
  • Was this article helpful?