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Call home for REBOOT (power on) due to site power maintenance

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217
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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS systems
  • AFF systems
  • ONTAP 9

Issue

Both nodes in HA pair reboot due to power loss.
  • EMS logs:

Fri Mar 24 01:04:21 KST [node01: splog_main: mgr.boot.reason_ok:notice]: System rebooted after power-on.
Fri Mar 24 01:04:21 KST [node01: splog_main: callhome.reboot.poweron:notice]: Call home for REBOOT (power on)

Fri Mar 24 01:05:08 KST [node02: splog_main: mgr.boot.reason_ok:notice]: System rebooted after power-on.
Fri Mar 24 01:05:08 KST [node02: splog_main: callhome.reboot.poweron:notice]: Call home for REBOOT (power on)

  • BMC/SP events all:

Record 2217: Thu Mar 23 15:02:12.650000 2023 [BMC.critical]: Filer Reboots
Record 2218: Thu Mar 23 15:02:12.660000 2023 [Trap Event.critical]: hwassist abnormal_reboot (28)
Record 2237: Thu Mar 23 15:02:44.870000 2023 [ASUP.notice]: First notification email | (REBOOT (abnormal)) WARNING | Send failed
Record 2238: Thu Mar 23 15:02:45.000000 2023 [BMC.emergency]: System input power lost
Record 2239: Sun Jan 01 00:00:31.460000 2017 [IPMI.notice]: 00e8 | c0 | OEM: ffff7000ff00 | ManufId: 150300 | BMC Power Reset
Record 2240: Sun Jan 01 00:00:31.470000 2017 [IPMI.notice]: 00e9 | c0 | OEM: fcff70560000 | ManufId: 150300 | POS Register: Power on Reset(Normal Power Cycle)

Record 13: Thu Mar 23 15:02:12.650000 2023 [BMC.critical]: Filer Reboots
Record 14: Thu Mar 23 15:02:12.660000 2023 [Trap Event.critical]: hwassist abnormal_reboot (28)
Record 21: Thu Mar 23 15:02:45.100000 2023 [ASUP.notice]: First notification email | (REBOOT (abnormal)) WARNING | Send failed
Record 22: Thu Mar 23 15:02:45.000000 2023 [BMC.emergency]: System input power lost
Record 23: Sun Jan 01 00:00:31.460000 2017 [IPMI.notice]: 00e2 | c0 | OEM: ffff7000ff00 | ManufId: 150300 | BMC Power Reset
Record 24: Sun Jan 01 00:00:31.470000 2017 [IPMI.notice]: 00e3 | c0 | OEM: fcff70560000 | ManufId: 150300 | POS Register: Power on Reset(Normal Power Cycle)

  • SP-LATEST_SYSTEM_EVENT_LOG:

 Power Supply #0x20 | Power Supply AC lost | Asserted 
 Voltage #0x67 | Lower Non-critical going low
 Voltage #0x67 | Lower Critical going low
 Current #0x69 | Lower Non-critical going low
 Current #0x69 | Lower Critical going low
 Battery #0x6b | Lower Non-critical going low
 Battery #0x6b | Lower Critical going low
 Battery #0x6b | Lower Critical going low
 Battery #0x6b | Lower Non-critical going low
 Fan #0x1f | Lower Non-critical going low
 Power Unit #0x60 | Power off/down | Asserted 

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