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Call home for SHELF POWER SUPPLY WARNING with "DC undervoltage"error

  1. Last updated
    Apr 16, 2025
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Category:
fas-systems
Specialty:
hw
Last Updated:
4/16/2025, 5:45:53 PM

Applies to

  • DS212C
  • DS224C
  • DS460C

Issue

  • Errors display in EMS log:

May 22 07:20:04 +0900 [node_name: dsa_worker2: ses.status.psWarning:error]: DS212-12 (S/N xxx) shelf 0 on channel 0b power warning for Power supply 2: warning status; DC undervoltage. This module is on the rear of the shelf at the bottom right.
May 22 07:20:13 +0900 [node_name: dsa_worker5: callhome.shlf.ps.fault:error]: Call home for SHELF POWER SUPPLY WARNING

  • However, PSU2 is normal in PLATFORM-SENSORS.XML:

Sensor Name    Sensor State
------------------------------------
PSU2                 normal

 

 

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