HOST_PORT_FAIL - Disabled by IOM alert due to new shelf addition
Applies to
- ONTAP 9
- AFF systems
- FAS systems
- Disk Shelves
Issue
- New alert from EMS-LOG-FILE.GZ of autosupport :
[?] Sun Jan 21 11:58:59 +0800 [01: dsa_worker3: ses.exceptionShelfLog:debug]: Retrieving Exception SES Shelf Log information on channel 0a IOM module A disk shelf ID 11.
[?] Sun Jan 21 11:59:08 +0800 [01: dsa_worker0: ds.sas.running.disparity:debug]: [HST2] on channels 0a shelf ID 11 IOM A bay - reports running disparity errors.
[?] Sun Jan 21 11:59:08 +0800 [01: dsa_worker0: ds.sas.hostphy.disableErr:alert]: Port [HST2] on channels 0a shelf ID 11 IOM A disabled due to excessive invalid dword error.
[?] Sun Jan 21 11:59:08 +0800 [01: dsa_worker0: callhome.hostport.disable:alert]: Call home for HOST_PORT_FAIL - Disabled by IOM
- PHY8 has been disabled from SAS-EXPANDER-PHY-STATE of autosupport
Expander phy state on 0a.11 (NETAPP :DS22412IOM12A SHXXXXXXXXXXXXX):
Pwr Invald Disprt Loss Phy CRC Phy
Pwr Ccl Rsv Rls DWord Error Sync Reset Error Change SATA
PHY/BAY STATE ON Cnt Cnt Cnt Count Count Count Prob Cnt Cnt Affiliation
------- ----------------- --- --- --- --- ------ ------ ------ ------ ------ ------ ----------------
0/P0:0 12.0 Gb/s --- --- --- --- 0 0 0 0 0 1 ----------------
1/P0:1 12.0 Gb/s --- --- --- --- 0 0 0 0 0 1 ----------------
2/P0:2 12.0 Gb/s --- --- --- --- 0 0 0 0 0 1 ----------------
3/P0:3 12.0 Gb/s --- --- --- --- 0 0 0 0 0 1 ----------------
4/P1:0 Disabled
5/P1:1 Disabled
6/P1:2 Disabled
7/P1:3 Disabled
8/P2:0 Disabled
9/P2:1 12.0 Gb/s --- --- --- --- 0 0 0 0 0 17 ----------------
10/P2:2 12.0 Gb/s --- --- --- --- 0 0 0 0 0 17 ----------------
11/P2:3 12.0 Gb/s --- --- --- --- 0 0 0 0 0 17 ----------------
12/P3:0 Disabled
13/P3:1 Disabled
14/P3:2 Disabled
15/P3:3 Disabled